What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.6
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Microsoft Teams Reviews
Vladimir Š.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Features disappoint
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It just feels outdated. I only use it because we must use it as a collaboration tool.
What is your favorite aspect of this product?
None, really.
What do you dislike most about this product?
Pretty much everything. UX, features, especially the integrated document editor that often breaks the document layout.
What recommendations would you give to someone considering this product?
Keep looking!
Pros
- Includes Product Enhancements
- Security Protects
Cons
- Slower Product Innovation
- Inhibits Innovation
- Commodity Features
Naveed A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Must have for every organization
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It can be easily be used in place of your traditional VOIP solutions. You don't need to have separate video and voice conference softwares in company like zoom or GTM. instant messaging couldn't be more easier than this. Organizational model stands out as a new feature. Linking with Linkedin is a star.
What is your favorite aspect of this product?
Easy to install and setup for any user. center console for admins to create roles and stop access based on needs.
What do you dislike most about this product?
It's screen sharing is bit laging. Not all headphones work with teams, it should be univeral. Sometimes teams create multiple instances of processes in task manager.
What recommendations would you give to someone considering this product?
Please try this product. It's a must have. Easy to implement and use as compared to google chat or other solutions out there.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
Nilaby C.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Oct 2022
Microsoft Teams is great for video calls
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Because it's built into the Office 365 suite as a whole, Microsoft Teams has been a fantastic resource for our group's online meetings and instantaneous file and presentation sharing. It's especially helpful for situations requiring meetings through video and voice, such as those that arise in remote and hybrid workplaces.
What is your favorite aspect of this product?
Meetings may be held from multiple locations, and Microsoft Teams is ideal for doing so. Voip calls are supported, and users can also share screens and give and receive presentations. Being a licensed product, it is less likely to be used in places where individuals desire to have casual conversations, such as on Whatsapp or another similar messaging service.
What do you dislike most about this product?
There needs to be more support for mobile users. Things that are annoying rather than catastrophic. The app's calendar, for instance, can only be viewed in week view. In addition, it's not easy to rearrange or cancel scheduled meetings. The extent to which I put it off until I am physically in front of a computer is really high.
What recommendations would you give to someone considering this product?
Microsoft Teams is a powerful tool that can improve communication and cooperation in any work setting. In fact, we use it for certain of our go-to-market initiatives to keep some of our staff abreast of developments. Getting rapid responses and recommendations from the team has been fantastic.
Pros
- Unique Features
- Acts with Integrity
- Helps Innovate
- Continually Improving Product