What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.6
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Microsoft Teams Reviews
Daniel C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Versatile communication tool for Organization
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The feature and list of capabilities inside MS teams is the highlight, none of the competitors has this many capabilities, also the option to add 3rd parts apps to teams, make it a cut above the other- All our business apps are integrated to MS teams, so we don't have to go out of teams for any purpose
What is your favorite aspect of this product?
The third-party integrations makes all our life easy, as we dont have to leave teams, all team members can collaborate inside teams itself
What do you dislike most about this product?
The video call clarity and brightness / steaming is better in Zoom and Google meet
What recommendations would you give to someone considering this product?
Improvise the video call streaming and chat capabilities during a meeting
Pros
- Helps Innovate
- Performance Enhancing
- Saves Time
- Includes Product Enhancements
Cons
- Slower Product Innovation
Molly M.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
"Good tools for business communication"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ease with which Microsoft Teams may be used to organize meetings for a number of employees sets it apart from competing solutions. Meetings may also be recorded, shared via screen sharing and instant messaging, and shared with attendees who were absent.
What is your favorite aspect of this product?
The chat feature is convenient since I don't have to copy and paste everything said during a meeting if I don't do it right away, and the app is easy to use and integrate with my other applications for sharing documents.
What do you dislike most about this product?
It's awkward to use. I have no problems with screen sharing while there are only two other people in the room, but the quality quickly degrades when there are more than three people watching the screen at once. With video on, I can't multitask like I can with other apps, so if there are more than five of us conferencing, we'll always utilize a separate service.
What recommendations would you give to someone considering this product?
The application comes highly recommended by me due to the fact that it is a simple tool to use and allows you to share your screen. You communicate with the members of your work groups through text messages, phone calls, and meetings.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Carlos Eduardo D.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Happy customer with MT, remote communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This software is very important to have because you can communicate remotely with your customers and potential employees, it is an ideal way to do business without having to leave the company. The way it works is intuitive, easy to use, with adequate features.
What is your favorite aspect of this product?
This software strengthens the way we have communication in a timely manner, allows us to do group chat, and to share writings, files, calls, which helps us to make meetings with several people at once, has something in favor of its ability to record with a high resolution in their videos and graphics, when we make the connection communication is fast between people, their menus are adequate, the handling is easy, it is very useful for the company.
What do you dislike most about this product?
There are few cons that this software has, but they should improve the teleconferences, they are very heavy and require more features to the equipment or the computer, its notification takes a long time to leave. The chat functionality in Teams needs some improvements, and users should have the option to move the chat functionality to a more traditional IM style window. I know this direction has changed, but I still think it needs improvement.
What recommendations would you give to someone considering this product?
Microsoft Teams is the best tool for internal communication, chat, audio and video calls. It has several features like call transcription, call recording, live captioning and background blur for video calls. It is seamless and works on all devices such as mobile and desktop devices. Make working from home easy. Overall, it works perfectly as an instant messaging application.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service