What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.6
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Microsoft Teams Reviews
Abhishek P.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
It is very User Friendly and easy to use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is very easy to use and very much alligned.
What is your favorite aspect of this product?
Video conferecing and sharing a file in shared folder
What do you dislike most about this product?
There is nothing to dislike about this.
What recommendations would you give to someone considering this product?
please implement new features
Pros
- Performance Enhancing
- Unique Features
- Security Protects
- Helps Innovate
Cons
- Less Effective Service
- Wastes Time
CA Ayushi A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2024
Easy to use, user friendly!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Not sure about this
What is your favorite aspect of this product?
Avatar feature during calls
What do you dislike most about this product?
Notification tone
What recommendations would you give to someone considering this product?
User friendly software, really helpful
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service
Alejandra V.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2024
It can boost productivity if used correctly.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has multiple features, however, that can be confusing, too.
What is your favorite aspect of this product?
The ease to coordinate video meetings.
What do you dislike most about this product?
The video conference aspect.
What recommendations would you give to someone considering this product?
Use it but make sure your team is on board also.
Pros
- Trustworthy
- Altruistic
- Enables Productivity
- Effective Service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Efficient Service