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Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.7 /10
CX Score
9.1 /10
Category
Microsoft Intune
8.7 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Enterprise Mobile Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Mobile Device Management

85

Application Management

83

User Privacy

83

Mobile Productivity

82

Security Management

82

Location Services

82

Content Management

79

Single Pane of Glass

78

Reporting

78

Integration with ITSM and ITAM Tools

76

Expense Management

74

Vendor Capability Ratings

Average 79

Business Value Created

84

Ease of IT Administration

82

Quality of Features

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Implementation

79

Usability and Intuitiveness

79

Ease of Data Integration

77

Availability and Quality of Training

75

Ease of Customization

74

Vendor Support

74

Microsoft Intune Reviews

Tahir A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

Microsoft Intune is a more feature-rich standalone MDM solution that offers a broader range of management and security capabilities for devices

What is your favorite aspect of this product?

its best for company devices as we can protect data on managed devices (enrolled in Intune) and protect data on unmanaged devices (not enrolled in Intune)

What do you dislike most about this product?

its only support and more feasible for Windows devices with mac OS its more complex

What recommendations would you give to someone considering this product?

its best for large scale company if you have a lot of different endpoints in a variety of locations to keep track of, or if you're looking for a straightforward management solution for your devices.15

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Prem s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Simplified Handling of Mobile Devices

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

With its extensive feature set, ability to integrate, and compatibility with the larger Microsoft ecosystem, Microsoft Intune distinguishes itself from other mobile device management solutions.

What is your favorite aspect of this product?

It's innovative how easily Intune connects with Microsoft 365. A seamless integration of device management, data security, and policy enforcement occurs within the larger Microsoft productivity suite.

What do you dislike most about this product?

Issues with integrating non Microsoft ecosystems when operating in different platform settings.

What recommendations would you give to someone considering this product?

If anyone thinking about implementing Microsoft Intune into practice, spend some  time and funds for thorough onboarding and training sessions, particularly for administrators who will be managing Microsoft Intune.

Pros

  • Security Protects
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Raksha P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Seamless Device Management Made Simple with Micros

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

From my experience, what sets Microsoft Intune apart from other device management solutions is its deep integration with the Microsoft ecosystem. Since many organizations already rely on tools like Azure AD, Office 365, and Endpoint Manager, Intune fits in seamlessly without requiring extra setup or third-party connectors. I’ve also found its cloud-based approach very convenient, as it reduces dependency on on-prem infrastructure and makes scaling much easier. Compared to others, Intune offers strong security and compliance features that are easy to configure through policies.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Intune is how effortlessly it integrates with the wider Microsoft ecosystem. I really like that I can manage devices, apps, and security policies all in one place without switching between multiple tools. It’s especially convenient when working with Azure AD and Office 365, since everything syncs smoothly and saves a lot of time. The cloud-first design also means I don’t have to worry about maintaining extra infrastructure, which makes management much simpler. Overall, the combination of security, ease of use, and integration is what stands out the most for me.

What do you dislike most about this product?

What I dislike most about Microsoft Intune is that the initial setup and configuration can feel overwhelming, especially for someone new to the platform. There are so many policies and options that it takes time to understand how everything works together. I’ve also noticed that some features aren’t very intuitive and require digging through documentation or community forums to fully utilize. In certain cases, the user interface feels a bit clunky, and tasks that should be simple can take longer than expected. While the product is powerful, the learning curve is definitely its biggest drawback from my perspective.

What recommendations would you give to someone considering this product?

I’d recommend Microsoft Intune to organizations that are already using the Microsoft ecosystem, since it integrates best with tools like Azure AD, Office 365, and Endpoint Manager. Before getting started, I’d suggest taking time to properly plan your policies and configurations because the setup can feel complex at first. It’s also a good idea to leverage Microsoft’s documentation and community resources, as they’re really helpful for troubleshooting and best practices. For teams managing both mobile and desktop devices, Intune provides a strong all-in-one solution, but be prepared for a bit of a learning curve.

Pros

  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Client Friendly Policies

Most Popular Microsoft Intune Comparisons

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