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All Reviews

Response
Distribution
88Reviews

Microsoft Corporation

Microsoft Dynamics 365 ERP

Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

8.2

Composite Score

Composite
Score

8.4

CX Score

CX
Score

+86

Emotional Footprint

Emotional
Footprint

82%

Likeliness to Recommend

Likeliness
to Recommend

All Reviews

Response
Distribution
88Reviews

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
10 / 10

Industry Specific Role

Great Finance Enterprise Software

Vendor Capability Satisfaction

  • 4
  • Breadth of Features
  • 4
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 4
  • Ease of IT Administration
  • 4
  • Ease of Customization
  • 4
  • Availability and Quality of Training
  • 4
  • Ease of Implementation
  • 4
  • Business Value Created

Product Feature Satisfaction

  • 4
  • Accounting and Financial Management
  • 4
  • BI and Performance Management
  • 4
  • Customer Relationship Management
  • 4
  • Governance Risk and Compliance
  • 4
  • Human Capital Management
  • 4
  • Job and Project Management
  • 4
  • Procurement Management
  • 4
  • Service Management
  • 4
  • Supply Chain Management
  • 4
  • Analytics and Reporting
  • 4
  • Industry Specific Capabilities
Recommends
10 / 10

C Level

This is a wonderful product. Great all in one item

Vendor Capability Satisfaction

  • 4
  • Ease of Implementation
  • 4
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 4
  • Ease of Data Integration
  • 4
  • Ease of IT Administration
  • 4
  • Ease of Customization
  • 4
  • Availability and Quality of Training
  • 4
  • Breadth of Features
  • 4
  • Business Value Created

Product Feature Satisfaction

  • 4
  • Accounting and Financial Management
  • 4
  • Analytics and Reporting
  • 4
  • BI and Performance Management
  • 4
  • Customer Relationship Management
  • 4
  • Governance Risk and Compliance
  • 4
  • Human Capital Management
  • 4
  • Industry Specific Capabilities
  • 4
  • Job and Project Management
  • 4
  • Procurement Management
  • 4
  • Service Management
  • 4
  • Supply Chain Management
Recommends
10 / 10

Operations

Features rich offering that can scale

Vendor Capability Satisfaction

  • 3
  • Ease of Data Integration
  • 4
  • Ease of Implementation
  • 4
  • Availability and Quality of Training
  • 3
  • Ease of Customization
  • 4
  • Ease of IT Administration
  • 4
  • Vendor Support
  • 3
  • Usability and Intuitiveness
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 4
  • Breadth of Features
  • 4
  • Business Value Created

Product Feature Satisfaction

  • 2
  • Governance Risk and Compliance
  • 3
  • Analytics and Reporting
  • 3
  • BI and Performance Management
  • 3
  • Job and Project Management
  • 3
  • Procurement Management
  • 3
  • Service Management
  • 3
  • Supply Chain Management
  • 4
  • Accounting and Financial Management
  • 4
  • Customer Relationship Management
  • 4
  • Human Capital Management
  • 4
  • Industry Specific Capabilities
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