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All Reviews
Response
Distribution
88Reviews
Microsoft Corporation
Microsoft Dynamics 365 ERP
Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.
8.2
Composite Score
Composite
Score
8.4
CX Score
CX
Score
+86
Emotional Footprint
Emotional
Footprint
82%
Likeliness to Recommend
Likeliness
to Recommend
All Reviews
Response
Distribution
88Reviews
Report
Product Scorecard
A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.
- Net Promoter Score and Planned Renewal Rates
- Feature and Vendor Capability Breakdown
- Version and Module Satisfaction Levels
- Comparisons by Organization Size, Usage, and Role
Word Cloud
As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

Product Scorecard
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See Full ReportProduct Reviews
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Recommends
10 / 10
Boss B.
Industry Specific Role
Great Finance Enterprise Software
Vendor Capability Satisfaction
- 4
- Breadth of Features
- 4
- Quality of Features
- 4
- Product Strategy and Rate of Improvement
- 4
- Usability and Intuitiveness
- 4
- Vendor Support
- 3
- Ease of Data Integration
- 4
- Ease of IT Administration
- 4
- Ease of Customization
- 4
- Availability and Quality of Training
- 4
- Ease of Implementation
- 4
- Business Value Created
Product Feature Satisfaction
- 4
- Accounting and Financial Management
- 4
- BI and Performance Management
- 4
- Customer Relationship Management
- 4
- Governance Risk and Compliance
- 4
- Human Capital Management
- 4
- Job and Project Management
- 4
- Procurement Management
- 4
- Service Management
- 4
- Supply Chain Management
- 4
- Analytics and Reporting
- 4
- Industry Specific Capabilities
Recommends
10 / 10
Dina A.
C Level
This is a wonderful product. Great all in one item
Vendor Capability Satisfaction
- 4
- Ease of Implementation
- 4
- Quality of Features
- 4
- Product Strategy and Rate of Improvement
- 4
- Usability and Intuitiveness
- 4
- Vendor Support
- 4
- Ease of Data Integration
- 4
- Ease of IT Administration
- 4
- Ease of Customization
- 4
- Availability and Quality of Training
- 4
- Breadth of Features
- 4
- Business Value Created
Product Feature Satisfaction
- 4
- Accounting and Financial Management
- 4
- Analytics and Reporting
- 4
- BI and Performance Management
- 4
- Customer Relationship Management
- 4
- Governance Risk and Compliance
- 4
- Human Capital Management
- 4
- Industry Specific Capabilities
- 4
- Job and Project Management
- 4
- Procurement Management
- 4
- Service Management
- 4
- Supply Chain Management
Recommends
10 / 10
Ron W.
Operations
Features rich offering that can scale
Vendor Capability Satisfaction
- 3
- Ease of Data Integration
- 4
- Ease of Implementation
- 4
- Availability and Quality of Training
- 3
- Ease of Customization
- 4
- Ease of IT Administration
- 4
- Vendor Support
- 3
- Usability and Intuitiveness
- 4
- Product Strategy and Rate of Improvement
- 4
- Quality of Features
- 4
- Breadth of Features
- 4
- Business Value Created
Product Feature Satisfaction
- 2
- Governance Risk and Compliance
- 3
- Analytics and Reporting
- 3
- BI and Performance Management
- 3
- Job and Project Management
- 3
- Procurement Management
- 3
- Service Management
- 3
- Supply Chain Management
- 4
- Accounting and Financial Management
- 4
- Customer Relationship Management
- 4
- Human Capital Management
- 4
- Industry Specific Capabilities