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LumApps

LumApps

Composite Score
8.7 /10
CX Score
9.0 /10
Category
LumApps
8.7 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 86

Chatbot

90

Employee Directory

90

Workflow & Approvals

89

File Sharing Collaboration

89

Calendars

88

Listings

87

News Feed

87

Mobile App

87

Discussion Forums

87

Reporting and Analytics

87

Workplace for Portal

87

Vendor Capability Ratings

Average 86

Quality of Features

88

Business Value Created

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

86

Vendor Support

86

Availability and Quality of Training

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

LumApps Reviews

Bart K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Nicely designed, contemporary and easy to use

Likeliness to Recommend

7 /10

What differentiates LumApps from other similar products?

We have found solutions to common problems with collaboration and communication in a growing business. Before, just email and chat channels were used. As a result, we had a lot of information at different stages. Employees lost a great deal of time switching between tools in search of business news or applications.

What is your favorite aspect of this product?

I like how the platform works for users. After starting with a basic site from scratch, we produced pages that adhered to our corporate brand book and style rules in a matter of weeks. It evolved into a tactical internal communications tool that was completely linked with our Google Workspace collaboration suite and business apps. Not to mention, I'm completely smitten with no-code technologies.

What do you dislike most about this product?

The price is a little high. We couldn't justify the cost of maintaining the solution because there weren't many employees using the platform, even though we were paying per user. Its customizability could be increased, and some custom implementations, like select drop-downs, require more flexibility.

What recommendations would you give to someone considering this product?

I highly recommend this service to any business looking for a way to enhance internal communication because it is fantastic and quite simple to use. It boosts our job performance and value while providing us with numerous perks and high income for our business.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Sullivan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A socially integrated digital workplace

Likeliness to Recommend

8 /10

What differentiates LumApps from other similar products?

LumApps has assisted our client's internal communications teams to communicate more effectively, a target for communication, and foster conversations with international teams that would not have been able to collaborate otherwise. This assistance extends beyond the access and GSuite integration. It was really beneficial for everyone at all times.

What is your favorite aspect of this product?

The first thought that comes to mind when thinking about LumApps is its interface and usability; the fact that I can quickly create simple web pages and establish rules for communicating with my staff makes it ideal for me to fully utilize all of my company's potential. It also helps that it is an application that has received Google's endorsement.

What do you dislike most about this product?

The search engine of the tool we use the most, yet because it is so imprecise, it usually causes more problems than it solves. Having to spell words exactly as they appear in content titles or HTML content widgets while unaware of how the engine rates relevance for results as they appear.

What recommendations would you give to someone considering this product?

Of course, anything made by Google is highly intriguing and attractive. I must admit it needs no improvement, and there are more effective intranet options available. I've invested too much in LumApps and recommend others to have it.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

mira s.

  • Role: Public Sector
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

All in one application to collaborate with team

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

LumApps enables me to keep in touch with all of my employees in one central location that is simple to access and communicate on. It benefits my business by allowing communication to flow without hesitation. It performs well in even low internet connections.

What is your favorite aspect of this product?

LumApps is used to build our intranet and knowledge base. It works seamlessly with our Microsoft Suite of tools, including Teams and Stream. This integration is critical because it allows content creators to gather critical information from multiple sources. It also enables us to use a drag-and-drop content creation process and it also makes it easier to access older content.

What do you dislike most about this product?

One, only and the main thing that needs work is the mobile app. The mobile app experience is built separately from the desktop version, requiring content creators to put in extra effort during the design process. When certain widgets are used, pages load slowly.

What recommendations would you give to someone considering this product?

I heartily recommend Lumapps to any company looking for a platform to improve organizational communication; it is excellent and simple to use. Because of Lumapps, we have more optimal control of all responsibilities in our organization, allowing us to have a greater capacity of response while keeping the company together and well integrated.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Caring

Most Popular LumApps Comparisons

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