What is Kaseya VSA?
Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
90 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kaseya VSA?
Pros
- Trustworthy
- Respectful
- Client Friendly Policies
- Fair
Cons
- Leverages Incumbent Status
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Security
Alerting
Batch Processing
System Monitoring
Power and Cooling
Incident Response Support
Energy Consumption
Environmental Monitoring
Reporting
Vendor Capability Ratings
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Vendor Support
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Kaseya VSA Reviews
Rajan J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2023
Product is for professtionals
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
A total Product , if someone is looking for a RMM with Professional use they can consider it.
What is your favorite aspect of this product?
Patch management Centralized device management Automation
What do you dislike most about this product?
reporting can be better
What recommendations would you give to someone considering this product?
if you are IT professionals, Consider this as alternative to CWA
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Acts with Integrity
Cons
- Less Friendly Negotiation
- Leverages Incumbent Status
Ngaafare R.
- Role: Operations
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jun 2021
Worth the price
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Quickly access endpoints without Kaseya VSA has the capability to avoid disrupting users when resolving issues. It uniquely manages all client devices for issue resolution, reporting, incident resolution and compliance.
What is your favorite aspect of this product?
My favourite aspect of Kaseya is its ability to enable technicians and administrators to remotely troubleshoot and manage end user computers remotely. Using Kaseya's mobile app I have the ability to create, update and close service tickets. More so Get IT Glue organizational data and all that can be done on the go on the mobile app.
What do you dislike most about this product?
It is a bit pricy and the implementation requires an extra cost of expertise.
What recommendations would you give to someone considering this product?
Great product and for the price it is worth it considering the features offered.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Inspires Innovation
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2020
Easy to use, but a bit pricey
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Caring
- Saves Time
Cons
- Vendor's Interest First
- Less Efficient Service
- Leverages Incumbent Status