2/12 in Web Conferencing

Response
Distribution
131Reviews

LogMeIn

GoToMeeting

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

8.6

Composite Score

Composite
Score

8.9

CX Score

CX
Score

+90

Emotional Footprint

Emotional
Footprint

87%

Likeliness to Recommend

Likeliness
to Recommend

2/12 in Web Conferencing

Response
Distribution
131Reviews

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Category Features
  • Application Share
  • |
  • Audio Conferencing Call in Bridge
  • |
  • Audio Conferencing VoIP
  • |
  • Audio Controls
  • |
  • Facilitator Functions
  • |
  • File Transfer
  • |
  • Instant Messaging
  • |
  • Keyboard Mouse Control
  • |
  • Screen Share
  • |
  • Video Conferencing
  • |
  • Virtual Whiteboard

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
8/10

Sales and Marketing

Ideal tool for conducting online video conferences

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 4
  • Business Value Created
  • 4
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 4
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support

Product Feature Satisfaction

  • 4
  • Application Share
  • 3
  • Audio Conferencing Call in Bridge
  • 4
  • Audio Conferencing VoIP
  • 4
  • Audio Controls
  • 4
  • Facilitator Functions
  • 3
  • File Transfer
  • 4
  • Instant Messaging
  • 3
  • Keyboard Mouse Control
  • 4
  • Screen Share
  • 3
  • Video Conferencing
  • 3
  • Virtual Whiteboard
Recommends
9/10

Information Technology

Amazing meeting Experience

Vendor Capability Satisfaction

  • 2
  • Availability and Quality of Training
  • 4
  • Breadth of Features
  • 4
  • Business Value Created
  • 3
  • Ease of Customization
  • 4
  • Ease of Data Integration
  • 4
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Application Share
  • 4
  • Audio Conferencing Call in Bridge
  • 4
  • Audio Conferencing VoIP
  • 4
  • Audio Controls
  • 3
  • Facilitator Functions
  • 3
  • File Transfer
  • 4
  • Instant Messaging
  • 3
  • Keyboard Mouse Control
  • 3
  • Screen Share
  • 4
  • Video Conferencing
  • 3
  • Virtual Whiteboard
Recommends
10/10

Finance

Conducting virtual meetings with GoToMeeting

Vendor Capability Satisfaction

  • 4
  • Availability and Quality of Training
  • 4
  • Breadth of Features
  • 4
  • Business Value Created
  • 4
  • Ease of Customization
  • 4
  • Ease of Data Integration
  • 4
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 4
  • Usability and Intuitiveness
  • 4
  • Vendor Support

Product Feature Satisfaction

  • 4
  • Application Share
  • 4
  • Audio Conferencing Call in Bridge
  • 4
  • Audio Conferencing VoIP
  • 4
  • Audio Controls
  • 4
  • Facilitator Functions
  • 4
  • File Transfer
  • 4
  • Instant Messaging
  • 4
  • Keyboard Mouse Control
  • 4
  • Screen Share
  • 4
  • Video Conferencing
  • 4
  • Virtual Whiteboard
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