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Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Transparent
  • Fair

Feature Ratings

Average 79

Data Exploration and Visualization

85

BI Security

83

Operational Reporting Capabilities

82

Collaboration

82

Dashboard

81

Data Connectors and Data Mashup

81

Intelligent Alerts and Notifications

80

BI Platform Administration

79

Self Service and Ad Hoc Capabilities

78

Mobile

70

Vendor Capability Ratings

Average 77

Business Value Created

83

Quality of Features

81

Ease of Data Integration

80

Ease of Implementation

80

Breadth of Features

77

Ease of IT Administration

76

Ease of Customization

76

Vendor Support

75

Usability and Intuitiveness

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Manju S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

A great tool for visually depicting the data

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

This makes it easy for user to perform complex transformation on their data without needing to write complicated SQL queries

What is your favorite aspect of this product?

Flexible tool to analyse

What do you dislike most about this product?

Lagging interface

What recommendations would you give to someone considering this product?

Empowering business users with intuitive features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Respectful
  • Reliable

Harshani A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Helpful for your work!

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker is better than other similar products in a way that it presents the real-time data to the users.

What is your favorite aspect of this product?

My favorite aspect of this product is its user-friendly interface which makes it easy to create visualisations and reports.

What do you dislike most about this product?

The only thing that I dislike is that it sometimes takes too long to fetch the reports query.

What recommendations would you give to someone considering this product?

If anyone is looking for a software that can sort their work by easily making the reports, you can go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mayank R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easily generate insightful reports with Looker

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker has its own modeling language called LookerML which allows users like us to create complex models more simply, making Looker stand out in the market.

What is your favorite aspect of this product?

My favorite aspect of using Looker is that it has seamless integration with RDMS and data sources. Also, it has a drilled-down ability that helps identify trends and anomalies.

What do you dislike most about this product?

Well, it's a great product however learning the looker modeling language could be a steeping curve for beginners.

What recommendations would you give to someone considering this product?

I highly recommend this tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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