What is Google Analytics?
Get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
97 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Analytics?
Pros
- Reliable
- Respectful
- Generous Negotitation
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audience Segmentation
Split Testing
Personalization/Audience Targeting
Server Side Testing
Integrations
Multivariate Testing
Analytics and Reporting
Feature Flagging
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Ease of Customization
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
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Product Analytics
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Website Analytics
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Customer Intelligence
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Google Analytics Reviews
Piyush S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Website analysis Tool
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
Google Analytics stands out with its comprehensive set of features for analyzing website traffic and user behavior, providing valuable insights that drive informed decision-making. Its user-friendly interface and integration with other Google tools make it a preferred choice for businesses of all sizes seeking to optimize their online presence and marketing efforts.
What is your favorite aspect of this product?
My favorite aspect of Google Analytics is its versatility and depth of insights. Over the past five years of using it, I've come to rely on its ability to provide detailed data on various aspects of website traffic, from demographics to user behavior. Plus, the fact that it's free makes it even more valuable for businesses like mine.
What do you dislike most about this product?
Limited or delayed customer support. It takes time to understand it properly.
What recommendations would you give to someone considering this product?
If you're considering Google Analytics, my recommendation would be to invest time in learning its various features and functionalities. Take advantage of tutorials and online resources to maximize its potential for your business. Additionally, regularly review and analyze your data to make informed decisions and optimize your online presence.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Effective Service
Giovani G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Google Analytics Is Dependable
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
I like the accuracy of Google Analytics. Google Analytics has been so effective.
What is your favorite aspect of this product?
I like the ease of use of Google Analytics. Google Analytics has been so powerful to use.
What do you dislike most about this product?
No dislikes for Google Analytics.
What recommendations would you give to someone considering this product?
I highly recommend Google Analytics.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Akhilesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
A must tool for every website
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
The tool has an in-depth analysis of how our customers interact across our websites and mobile applications throughout our entire lifecycle and at an affordable pricing
What is your favorite aspect of this product?
The tool comes with easy integrations with other tools like Google advertising and publishing tools to understand how to monetize the website content and, has a professional looking user interface which shows clearly the customer journey on the website and the most website pages they visit
What do you dislike most about this product?
There is a bigger learning curve to understand this tool because of the many software modules that one needs to understand on how to use them,
What recommendations would you give to someone considering this product?
Yes, I would recommend the tool because it is easy and comes at a fair pricing to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing