Priorities for Adopting an Exponential IT Mindset in State & Provincial Government
Adopting Exponential IT is critical for driving innovation, efficiency, and value for citizens.
- State and provincial governments have significant challenges in adopting Exponential IT and leveraging capabilities to equitably respond to citizen-centric needs.
- IT leaders struggle to identify which skills are needed and where to get specialized knowledge to keep up with the exponential shifts taking place across departments and agencies.
- Overcoming challenges in establishing clear governance frameworks and strategies is crucial to prioritize and fund cross-silo digital initiatives.
Our Advice
Critical Insight
Across state and provincial government, IT must evolve by embracing collaboration, aligning with enterprise goals, being integral to strategic decisions, and showcasing impact. To succeed in the next phase of technology-driven transformation, CIOs have an opportunity to demonstrate their organizational leadership. To do so, they will have to start delivering organizational capabilities instead of services while owning organizational targets.
Impact and Result
- Recognize the urgency of adopting Exponential IT across state and provincial government to combat citizen-centric service disruptions.
- Comprehend the highest priorities of Exponential IT in state and provincial government that are being adopted today to transform service delivery, operations, and policymaking.
- Acknowledge the foundational capabilities and maturity required to begin an effective Exponential IT transformation, resulting in value creation across the state and provincial government enterprise.
Priorities for Adopting an Exponential IT Mindset in State & Provincial Government
Adopting Exponential IT is critical for driving innovation, efficiency, and value for citizens.
Analyst perspective
Enable value creation through Exponential IT.
As technology changes, so must IT.
In this high-risk, high-reward era of disruptive technologies, the role of IT is pivotal. As organizations rush to extract value from technologies such as generative AI, IT must lean into the steep curve of change and lead the change.
IT leaders will need to adopt an Exponential IT mindset to champion innovation, guide their organizations through technology-driven transformations, and seize new opportunities.
Admittedly, it won’t be easy.
State and provincial governments face numerous barriers to new technology adoption, including resource constraints, legacy systems, and integration issues, as well as strict regulatory requirements.
It will be critical for IT to enable new technologies and unlock their exponential value.
IT leaders will need to embrace an expanded role as advisor and strategist at the highest level to navigate new opportunities for value and mitigate the associated risks.
But fortune will favor the bold.
This research will guide state and provincial government organizations on how IT can play a pivotal role in transforming the industry through technology, the challenges that Exponential IT can help solve, what your organization needs to do to prepare for Exponential IT, and how you can lead change management with IT and your organization.
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Neal Rosenblatt
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Executive summary
Your challenge
State and provincial governments have significant challenges in adopting Exponential IT and leveraging capabilities to equitably respond to citizen-centric needs.
IT leaders struggle to identify which skills are needed and where to get specialized knowledge to keep up with the exponential shifts taking place across departments and agencies.
Overcoming challenges in establishing clear governance frameworks and strategies is crucial to prioritize and fund cross-silo digital initiatives.
Common obstacle
State and provincial governments face traditional barriers to adopting new technology, including Exponential IT technology:
- Resource constraints
- Legacy systems
- Integration issues
- Strict regulatory requirements
Info-Tech’s Approach
Recognize the urgency of adopting Exponential IT across state and provincial government to combat citizen-centric service disruptions.
Comprehend the highest priorities of Exponential IT in state and provincial government that are being adopted today to transform service delivery, operations, and policymaking.
Acknowledge the foundational capabilities and maturity required to begin an effective Exponential IT transformation, resulting in value creation across the state and provincial government enterprise.
Info-Tech Insight
Across state and provincial government, IT must evolve by embracing collaboration, aligning with enterprise goals, being integral to strategic decisions, and showcasing impact. To succeed in the next phase of technology-driven transformation, CIOs have an opportunity to demonstrate their organizational leadership. To do so, they will have to start delivering organizational capabilities instead of services while owning organizational targets.
What is Exponential IT?
Exponential IT is a framework defined by Info-Tech Research Group.
The technology curve has recently bent exponentially.
Generative AI has been the catalyst for this sudden shift, but there are more and more new technologies emerging (e.g. quantum computing, 5G), putting significant pressure on all organizations.
Efficient service delivery is now imperative. Demand for fast and convenient services requires IT to adopt new technologies to meet the needs for businesses and citizens.
Our framework instructs all IT leaders on how to transform their organization and elevate their value-creation capabilities, to close the gap between the exponential progression of technological change and the linear progression of IT’s ability to successfully manage that change.
This research provides IT leaders with industry-specific priorities for Exponential IT and how to begin an effective Exponential IT transformation, resulting in value creation.
