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Epicor Prophet 21 Logo
Epicor Prophet 21 Logo
Epicor Software

Epicor Prophet 21

6.1 /10
Category
Epicor Prophet 21
6.1 /10

What is Epicor Prophet 21?

With a half-century of distribution experience, Epicor Prophet 21 helps distributors grow with cloud or on-premises ERP systems that keep them healthy and thriving in today’s highly competitive marketplace.

Company Details


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Awards & Recognition

Epicor Prophet 21 won the following awards in the Warehouse Management Systems category

Epicor Prophet 21 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Epicor Prophet 21.

75 Likeliness to Recommend

2
Since last award

91 Plan to Renew

2
Since last award

67 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Epicor Prophet 21?

9% Negative
16% Neutral
75% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Respectful

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Feature Ratings

Average 75

Location Management

88

Invoice Management

85

Receiving and Put-Away

83

Pick, Pack & Load

78

Inventory Management

76

Purchasing

75

Shipping Management

75

Returns Management

67

Labour Management

63

Forecasting and Planning

62

Analytics and Reporting

53

Vendor Capability Ratings

Average 67

Quality of Features

81

Business Value Created

79

Breadth of Features

77

Usability and Intuitiveness

75

Ease of IT Administration

70

Ease of Implementation

68

Ease of Customization

64

Ease of Data Integration

62

Product Strategy and Rate of Improvement

61

Availability and Quality of Training

53

Vendor Support

48

Epicor Prophet 21 Reviews

BEN G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

great customization without sacrificing usability

Likeliness to Recommend

8 /10

What differentiates Epicor Prophet 21 from other similar products?

I have used both SAP and other Epicor ERP software-P21 is surprisingly intuitive, and does not require the end user to have knowledge of a wide variety of prompts. It can be easily accessed and used by everyone from our warehouse team to management, and enables all moving parts of our process to have a visibility that we would not have with other software.

What is your favorite aspect of this product?

Our version of P21 is tailor made to our needs-enabling us to access and update information for the supply chain process with little to no effort on our part.

What do you dislike most about this product?

Its greatest strength is also its greatest weakness (and frankly probably more of an end-user created issue). There are often many different ways to accomplish the same process, often creating redundancies in modules we have.

What recommendations would you give to someone considering this product?

If implemented correctly, P21 is a great software for when you have a number of employees who are not as familiar with ERP systems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Respectful
  • Appreciates Incumbent Status

Sarolta K.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service
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