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Dynatrace

Dynatrace

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Dynatrace
8.9 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance & Observability-Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

3% Negative
2% Neutral
95% Positive

Pros

  • Effective Service
  • Respectful
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 85

Transaction Request Performance

86

Error Reporting

86

Real User Monitoring

86

Dependency Tracking

85

Code Performance Monitoring

85

Application Request Tracing

85

Enterprise Cloud Platform Support

85

Application Metric Reporting

85

Synthetic Monitoring (RUM)

84

Cloud/On-Prem/Hybrid Deployment

84

Server Monitoring

83

Vendor Capability Ratings

Average 83

Breadth of Features

86

Business Value Created

85

Ease of Implementation

84

Quality of Features

84

Vendor Support

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Customization

80

Ease of Data Integration

80

Usability and Intuitiveness

80

Dynatrace Reviews

Nicholas G. P.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

The best APM and troubleshooting tool available.

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Our to begin with center is to make strides observing and alarming to diminish client detailing episodes and be more proactive, Dynatrace could be a incredible APM stage that tackles the discernibleness and issue discovery necessity for our utilize case, Dynatrace gives me with the checking from day 1 of any new or existing app, no have to be set up any alarms, all administrations and forms are naturally recognized, permits us a profound jump into purepath.

What is your favorite aspect of this product?

Dynatrace is simple to install and instrumented all of the apps on that box. Dynatrace detects all of our services, automatically processes them, and detects any slowness or unavailability using its AI engine, eliminating the need to set up manual alerts. The wide range of features available provides us with limitless opportunities to improve IT response and deepen business insights. Dynatrace is the finest APM product available, their support crew is fantastic, and they are actively working on many new platform advancements.

What do you dislike most about this product?

There is a lot to learn, and there are some discrepancies in operation; some of the dashboards are difficult to use, and configuring them to present important information can be challenging. When adopted at volume, this product can be costly. Furthermore, customization is more difficult, and the documentation does not always flow smoothly, the end-to-end seam is sometimes too deep, and it is difficult to understand where the pure path begins and ends.

What recommendations would you give to someone considering this product?

Dynatrace is the most preferred APM since it allows us to view all the way down to the code level, allowing us to readily detect errors and weaknesses affecting our applications' end users. We can quickly examine a visual replay of actual end-user sessions using session replay, while all performance indicators are automatically benchmarked and alerted to abnormalities with little or no setting. Dynatrace has rapidly become our preferred monitoring tool, and it is helping us replace numerous outdated technologies that have failed to develop and stay up with new technology.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jorge J. C.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Quick implementation a collecting data

What is your favorite aspect of this product?

Pure Path ,,Davis and Annomally detection

What do you dislike most about this product?

OneAgent would be more independant over a server for tasks

What recommendations would you give to someone considering this product?

consider billing of use metrics DDUs,DEM and HU

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Cons

  • Less Efficient Service

Laxman T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Awe some product , great tool for app monitoring

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

provide accurate results , easy to integrate with aws eks.

What is your favorite aspect of this product?

Application monitoring

What do you dislike most about this product?

nothing much, please provide more documentation for the new beginners.

What recommendations would you give to someone considering this product?

Awe some product , great tool for app monitoring

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dynatrace Comparisons

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