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BigTime Software

BigTime

8.8 /10
Category
BigTime
8.8 /10

What is BigTime?

BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.

Company Details


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Awards & Recognition

BigTime won the following awards in the Professional Services Automation category

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BigTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigTime.

86 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigTime?

5% Negative
4% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Friendly Negotiation
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 87

Client Portal

93

Email Synchronization & Tracking

91

Knowledgebase

90

Security

90

Expense Detail Tracking

90

Time Management

89

Project Management

88

Billing

87

Retainer Management

87

Business Process Analysis (BPA)

86

Process Automation

86

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

98

Ease of Data Integration

96

Ease of IT Administration

96

Quality of Features

94

Usability and Intuitiveness

91

Vendor Support

91

Availability and Quality of Training

90

Ease of Customization

87

Breadth of Features

86

Business Value Created

86

Ease of Implementation

86

BigTime Reviews

Eleanora M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Satisfactory experience using BigTime.

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

It spares a parcel of time for the admin and bookkeeping office, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, we will record our time, and with a couple of buttons, we are able send all the data from our employees' timesheets to Quickbooks for finance. It is exceptionally valuable to have the capacity to keep track of the time went through within the stages. We too collaborate with other firms on our contracts, we utilize this as a extend and asset administration device for all contracts.

What is your favorite aspect of this product?

The program is simple to use for our workers and contractors, and I like the sync possibilities with QuickBooks online. It has proven really helpful in verifying the information; moreover, the synchronization mechanism allows us to establish projects in BigTime that are not yet in the billing phase and retain them there until the project is awarded to us.

What do you dislike most about this product?

The invoice template is not as configurable as the QuickBooks templates, it takes time to comprehend what's going on in the background in some parts, and our Quickbooks sync occasionally fails, but it's difficult to know if it's an issue on BigTime's or Quickbooks' end.

What recommendations would you give to someone considering this product?

It's a simple, yet very adjustable and adaptable application that we now use for real-time tracking and paying; it's really simple to use and navigate for all of our users. There are numerous basic reports available, or we can develop our own. Billing is also quite simple; there are so many possibilities for how to bill that we can choose whatever makes the most sense for us and our clients depending on many details.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ali Raza P.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

BigTime Project Management

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

BigTime Software is a cloud-based project management and time tracking software that helps businesses of all sizes to improve their productivity, profitability, and compliance.

What is your favorite aspect of this product?

BigTime provides a variety of tools for managing tasks and workflows, including task lists, Gantt charts, and kanban boards. This information can be used to keep track of project progress, identify bottlenecks, and ensure that tasks are completed on time and within budget.

What do you dislike most about this product?

Reports having bugs and glitches also this software is not familiar due to new in market. Further, i found this software little expensive as compared to other project management softwares.

What recommendations would you give to someone considering this product?

Bigtime is flexible project management and time tracking software. It is easy to use and has a user-friendly interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Daniel A.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Great for tracking and billing time.

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

BigTime has saved us a significant amount of time by combining timesheet inputs, expenditure tracking, billing, and so forth. Our employees can now know where they are in their vacation time or how many billable hours they have worked on a project by producing bespoke reports. BigTime time and expense management solution has assisted in automating my client's billing, Allow accounting to delegate time and cost entries to employees, saving crucial time. It is especially useful for construction field workers since it allows them to conveniently keep track of project data.

What is your favorite aspect of this product?

BigTime reimbursables management is fantastic; we just enter/load expenditures as they are paid and code them for a specific project. Previously, when time or costs were added after a draft invoice was issued, it was essential to remove the invoice and start over to collect more information. A new button for "collecting unbilled time and expenses" has been introduced. The time savings for your accounting department are significant; the first run of the invoice decreased processing time by roughly 30%, owing to some employees not inputting their own time and costs and accounting still learning the system.

What do you dislike most about this product?

Companies attempting to adopt this product without an inside resource with experience with software implementations may find the onboarding process to be more time consuming and challenging. Hiring a consultant or having someone in-house who understands what they're doing will help the process go much more smoothly. The only other constraint is that certain of the data cannot be mapped and flow via an invoice; you can work around them, but it would be wonderful to have a little more freedom.

What recommendations would you give to someone considering this product?

On the off chance that you would like a simple to use system to assist you with charging and time/expense mechanization this is often for you, make beyond any doubt you have got somebody who can guarantee the usage goes easily and you may be up and running in almost 45 to 60 days.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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