Report
Product Scorecard
A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.
- Net Promoter Score and Planned Renewal Rates
- Feature and Vendor Capability Breakdown
- Version and Module Satisfaction Levels
- Comparisons by Organization Size, Usage, and Role
Word Cloud
As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.
Product Scorecard
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Explore every product feature, vendor capability, and so much more in our comprehensive Product Scorecard, giving you unparalleled insight into the software.
See Full ReportProduct Reviews
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Neutral
7 / 10
Kenny C.
Industry Specific Role
Great in theory but Athena is predictably unpredictable and tends to not function well. More time spent dealing with IT customer service training them then you'
Vendor Capability Satisfaction
- Availability and Quality of Training
- Breadth of Features
- Business Value Created
- Ease of Customization
- Ease of Data Integration
- Ease of Implementation
- Ease of IT Administration
- Product Strategy and Rate of Improvement
- Quality of Features
- Usability and Intuitiveness
- Vendor Support
Neutral
8 / 10
Amelia W.
Industry Specific Role
Easy to use. Improves efficiency. Helps coordinate
Vendor Capability Satisfaction
- Availability and Quality of Training
- Breadth of Features
- Business Value Created
- Ease of Customization
- Ease of Data Integration
- Ease of Implementation
- Ease of IT Administration
- Product Strategy and Rate of Improvement
- Quality of Features
- Usability and Intuitiveness
- Vendor Support
Product Feature Satisfaction
- Healthcare Reporting and Analytics
- Billing
- Medical Charting
- Patient Portal
- -
- Lab Integration
Neutral
8 / 10
Jody P.
C-Level
Outstanding EMR system. Easy to use and increases
Vendor Capability Satisfaction
- Availability and Quality of Training
- Breadth of Features
- Business Value Created
- Ease of Customization
- Ease of Data Integration
- Ease of Implementation
- Ease of IT Administration
- Product Strategy and Rate of Improvement
- Quality of Features
- Usability and Intuitiveness
- Vendor Support
Product Feature Satisfaction
- Healthcare Reporting and Analytics
- Medical Charting
- Billing
- Lab Integration
- Patient Portal