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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

83

Mobile Access

83

Hierarchical Task Management

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Kyle H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great product for intended use.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It has a very simple user interface which business users like.

What is your favorite aspect of this product?

The cloud database accessible from any device.

What do you dislike most about this product?

It doesn't have the granular functionality that you might want from a bigger project management solution.

What recommendations would you give to someone considering this product?

Great for managing Agile projects or non-complex projects, but would not use it for a major traditional project as it lacks many aspects required.

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Amr E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Efficient and User-Friendly Project Management Too

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is an easy-to-use platform for managing projects and tasks. It's flexible and can be customized to fit different workflows. The platform has collaborative features like notifications and real-time updates to help teams stay informed and aligned. Asana also integrates with other tools, making it a good choice for teams using existing software.

What is your favorite aspect of this product?

I really appreciate Asana's flexibility and adaptability to different workflows. It's great that you can customize projects, tasks, and views to suit specific needs. This means that teams can tailor Asana to their unique processes and preferences. As a result, users are empowered to organize and manage their work in a way that aligns with their team's dynamics and objectives. I also love how user-friendly the interface is - it's accessible to users of all technical backgrounds, which contributes to a positive user experience.

What do you dislike most about this product?

Managing complex task relationships can be a challenge, and Asana users have expressed a desire for more advanced capabilities in this area. While Asana does offer some support for task dependencies, many users would like to see features like the ability to set multiple dependencies or incorporate more intricate task dependencies. With these added capabilities, managing complex projects could become much easier and more efficient.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Elizabeth O.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Asana shines in most aspects.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

When it comes to project management tools, Asana offers robust collaboration features . It provides us with an all-in-one solution that sets it apart from similar project management tools. This puts Asana in the position, as the single source of truth for project collaboration in my company. Unlike other tools that I used in the past, Asana encompasses a wide range of collaboration features, including file sharing for PDFs, JPGs, Google Docs, and more. This comprehensive approach eliminates the need for multiple software applications, streamlining the workflow and reducing complexity for users.

What is your favorite aspect of this product?

Asana offers me the flexibility to customize my dashboard to suit my team's specific needs. If I prefer a more minimalist approach or want to display more information on my screen, I can temporarily hide the navigational features. This customization option empowers me to create a workspace that aligns perfectly with my project workflow, enhancing both my comfort and the productivity of my team.

What do you dislike most about this product?

Asana's user interface is primarily designed for larger screens, which does make it challenging to use on mobile devices through its app. Additionally, there is currently no feature available to set the calendar view as the default option for project management activities on the Asana mobile application.

What recommendations would you give to someone considering this product?

Asana's ability to showcase progress in one dashboard revolutionalizes project management for us. It simplifies the tracking process and empowers managers in my company to have a bird's eye view of project's status, making it an indispensable tool for our overall productivity.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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