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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

83

Mobile Access

83

Hierarchical Task Management

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Lindsey M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

The finest group and project time manager

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Increasing team efficiency and output, Asana is widely regarded as a powerful and adaptable project management tool.

What is your favorite aspect of this product?

What I like most about Asana is how it streamlines the process of starting and overseeing group projects. Its user-friendly interface makes setting up reminders and delegating tasks to team members a breeze. Its user-friendly interface allows users to switch between different groups instantly, which makes assigning new tasks a breeze and eliminates the need to repeat the process every month to fill any given position. If additional help is required at any point in the process, we can easily add personnel into the flow without resorting to complicated menus or impaired navigation within our workspace.

What do you dislike most about this product?

Asana's comprehensiveness and fitness for easing team coordination are two of its many strengths. However, when compared to competing products, I find that the interface design has some flaws that detract from the overall experience. Although it does a great job of keeping tabs on my efforts and the progress of any given project, I find that a more visually appealing display or layout helps me get more done in less time.

What recommendations would you give to someone considering this product?

The software's versatility and ability to perform a wide variety of tasks are its greatest strengths, but I also appreciate its intuitive design and user-friendliness, as well as the increased control it affords me over my workload thanks to its comprehensive automation. To top it all off, it's user-friendly, flexible (it can transform from, say, a list to a kanban board or a Gantt chart and back again) and great with depth. The mobile app needs some work. It's not a good surface for jogging.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tegan P.

  • Role: Operations
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Our projects are organized and better optimized

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana's visually appealing dashboard is helping me do a lot more without feeling overwhelmed, and I applaud them for it. It's great for a techie like me that there's an option to go to a dark mode for work.

What is your favorite aspect of this product?

I like that you can customize the view of your dashboard and that creating new tasks is a breeze. As an added bonus, it compiles your completed work so you can see your overall efficiency at a glance.

What do you dislike most about this product?

Having so many options might be confusing, and often the purposes of certain controls and features aren't made clear. For the more advanced features, we require an onboarding process that incorporates a YouTube tutorial video.

What recommendations would you give to someone considering this product?

When we have questions or concerns about how we're doing on a project, we can quickly and easily ask Asana. It's a simple tool that can be picked up quickly and put to use immediately; it has functionalities that encourage communication and cooperation among team members; and it provides project managers with a dynamic visual representation of the day-to-day development of the projects under their purview.

Pros

  • Efficient Service
  • Security Protects
  • Helps Innovate
  • Performance Enhancing

Matt L.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Project management features are great on Asana

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

At my organization, Asana aids in resolving crucial project management requirements across a number of divisions. One of the most useful things I've received out of the Asana platform is the ability to bring together disparate teams and centralize their respective tasks.

What is your favorite aspect of this product?

Asana's adaptability and compatibility with various PM approaches have made it a viable option for deployment across multiple teams and departments within my firm, each of which has its own set of specific PM requirements.

What do you dislike most about this product?

It's great for a lot of things, however it's difficult to do things like combining the table and doc features that can be quite useful, especially when making nested pages.

What recommendations would you give to someone considering this product?

This estimate in the field of productivity is made possible by the ease with which the tasks may be configured and the automatic summarization of each. We could begin making checklists on this site, and with the help of the tracking tools, we could begin organizing for future events.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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