Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

84

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Controls

83

Application Share

83

Audio Conferencing Call in Bridge

83

Keyboard Mouse Control

82

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2023

"Easy to use, but a bit pricey."

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Gustavo F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

I enjoy working with Adobe Connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

This program is by far one of the best tools we have in our hands to bring together a large number of people and company employees to create the best and most effective videoconferences or web training, this program has really excellent audiovisual quality. Since its image is in HD format and the audio allows us to perfectly listen to each of the participants when it is their turn to speak, there are also a couple of tools that increase the integration of each of the classes.

What is your favorite aspect of this product?

Adobe Connect presents us with an options bar at the beginning that allows us to find each of the best functions that we can implement in each of the seminars that we carry out through this medium, and on the other hand, this software stands out a lot for its quality. of customization that we can implement in each section, that is to say that this program is really nice to apply in my work area, other of the activities that we effectively carry out through this means is the meeting with several of the clients and departments of the company.

What do you dislike most about this product?

One of the things that annoys me about this program is that it does not have an option that allows me to speak directly with a single user in the middle of a conference, that is, I have to wait for the seminar to finish with all the employees to be able to specifically address them. each of them through a direct chat with them.

What recommendations would you give to someone considering this product?

It is a long time that I have been applying this program in my work area and it is a pleasure every time I run it to see its great visual quality and functionality to meet with a specific group of people to carry out seminars or other types of totally personalized activities. I recommend Adobe Connect because of the effectiveness it has in each meeting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Genesis S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Connecting teams and collaborating without limits

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

What makes Adobe Connect different is its ability to interact with the user, thanks to the possibility of having a virtual conference with several people, it becomes a practical and efficient solution for online meetings.

What is your favorite aspect of this product?

Personally, I really like the ease of use of the platform and its interactivity with users. In addition, the image and audio quality is always excellent, which makes using the tool much more pleasant.

What do you dislike most about this product?

As far as what I dislike, I haven't found anything that I dislike in any significant way. Perhaps the only downside would be the cost, but if it's a frequently used tool, it's worth the investment.

What recommendations would you give to someone considering this product?

In summary, I would definitely recommend Adobe Connect to anyone who needs to host virtual meetings or share media in real time. This platform is very intuitive, easy to use and very interactive. Undoubtedly, a valuable tool for any company or project.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Caring

Most Popular Adobe Connect Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171