Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

84

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Controls

83

Application Share

83

Audio Conferencing Call in Bridge

83

Keyboard Mouse Control

82

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

Deepika T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Review on Adobe connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Security Features Scalability and Flexibility Integration with Adobe Creative Cloud Robust Collaboration Tools

What is your favorite aspect of this product?

Advanced Content Management Customizable Meeting Rooms Rich Multimedia Integration

What do you dislike most about this product?

as of now its good as per users end

What recommendations would you give to someone considering this product?

Security Features Robust Collaboration Tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elizabeth P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

It's a fantastic product

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Ease of use. It's reliable.

What is your favorite aspect of this product?

Ease of sharing files and ability to share screen.

What do you dislike most about this product?

It sometimes run slowly in our system

What recommendations would you give to someone considering this product?

It's worth giving a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mikeson R.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2025

A Smart visual classroom tool for learning

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is different from others because of the customization and reusable classroom framework, i can build a room once, define their pods, layouts the branding and then reuse it again.

What is your favorite aspect of this product?

i love its engaging and real feel that it gives for virtual learning. Expect video and audio there are so many good things like breakout rooms, polls quizzes, layouts and reusable room and many templates.

What do you dislike most about this product?

The interface, its a bit complicated. Many features but complexity of the interface bothers me.

What recommendations would you give to someone considering this product?

i would say Overall it is good for learners, use its templates feature to save your time and also maintain consistency across your sessions.

Pros

  • Inspires Innovation
  • Caring
  • Generous Negotitation
  • Transparent

Most Popular Adobe Connect Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171