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Adobe Systems

Adobe Acrobat

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Acrobat
8.8 /10

What is Adobe Acrobat?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details


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Awards & Recognition

Adobe Acrobat won the following awards in the Document Management category

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Adobe Acrobat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Acrobat.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Acrobat?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 82

Document Sharing

86

Editor Functions

85

Document Hosting

84

Searchability

83

Security and Access Control

82

Access Tracking

82

Publication Workflow

81

Metrics and Reporting

81

Indexing and Classification

81

Check Out Check in

81

Version Control

80

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

83

Business Value Created

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Ease of Data Integration

81

Vendor Support

79

Ease of IT Administration

79

Ease of Customization

79

Availability and Quality of Training

78

Adobe Acrobat Reviews

Ronnie V.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to Use, little pricey but established company

Likeliness to Recommend

8 /10

What differentiates Adobe Acrobat from other similar products?

We had various products and services housing our documents, this helped us be able to collaborate and get everything into one place.

What is your favorite aspect of this product?

I would just say that having everything in one place and the ease of use is the most beneficial.

What do you dislike most about this product?

It's a little pricey for some budgets but ties in with our other Adobe products well, so we make room for it.

What recommendations would you give to someone considering this product?

This is an Adobe product so you know you've got the support and many online resources to teach you everything you need to know about it. Is it the best one out there, maybe maybe not, but it's definitely one of the most used and has the most resources.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Saves Time
  • Respectful

Cons

  • Vendor's Interest First
  • Less Efficient Service
  • Less Generous

Yash B.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

The Ultimate All-in-One PDF Solution.

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

It offers the most accurate and reliable PDF creation and editing.

What is your favorite aspect of this product?

My favorite aspect of Adobe Acrobat is its powerful OCR and editing capability, which lets you turn scanned documents into fully searchable and editable PDFs with high accuracy.

What do you dislike most about this product?

Nothing as much

What recommendations would you give to someone considering this product?

I’d recommend Adobe Acrobat to users who need reliable, professional-grade PDF editing, frequent document signing/sharing, or secure file management.

Pros

  • Performance Enhancing
  • Unique Features
  • Saves Time
  • Security Protects

ADITYA G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Very useful PDF tool but can be improved more

Likeliness to Recommend

8 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Acrobat distinguishes itself by providing nearly all the essential tools for PDF management within a single platform. The editing capabilities are more precise relative to other applications, particularly regarding formatting and font selection. It also offers robust security features such as password protection and electronic signatures, which enhance the safety of document sharing. Furthermore, it integrates seamlessly with numerous other Adobe tools and cloud services, thereby facilitating the management of your work without the need for multiple applications.

What is your favorite aspect of this product?

My preferred aspect is the ease with which files can be edited or converted into PDF format through just a few clicks. The electronic signature and form completion functionalities significantly enhance efficiency, particularly for administrative tasks. I also appreciate the streamlined interface, which facilitates easier access to the tools I require. Overall, it enables me to complete my tasks more efficiently and maintains the organization of my documents effectively.

What do you dislike most about this product?

The only aspect I find somewhat unsatisfactory is that at times the software appears sluggish, particularly when opening large files or scanned documents. Certain features are exclusively accessible in the paid version, which may render the pricing somewhat elevated for regular users. Additionally, when editing scanned PDFs, the accuracy of text recognition is not always optimal and may occasionally require manual correction.

What recommendations would you give to someone considering this product?

If you frequently work with PDFs, Adobe Acrobat is unquestionably one of the most excellent options. It is dependable and equipped with sophisticated editing and security features that facilitate efficient document management. However, I recommend evaluating which plan best meets your requirements prior to purchasing, to avoid paying for tools that may not be utilized. It is an ideal choice for students, office employees, and professionals seeking superior PDF management.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular Adobe Acrobat Comparisons

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