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Best Business Instant Messaging - Enterprise (IM) Software
Compare and evaluate Business Instant Messaging - Enterprise vendors using the most in-depth and unbiased buyer reports available. Download free comprehensive 40+ page reports to select the best Business Instant Messaging - Enterprise software for your organization.
What is Business Instant Messaging - Enterprise (IM) Software?
Business Instant Messaging software allows organizations to collaborate, communicate, and share information privately and securely through virtual environments. Business Instant Messaging software combines many different solutions such as messaging, video chatting, file sharing, appointment booking, and web conferencing. Properly deployed, these tools can help boost employee productivity and engagement by providing a shared platform to manage projects, coordinate communication, and seamlessly share and work on documents. When selecting a Business Instant Messaging platform, it is important to understand your business objectives for the software, and how it will support business processes and workflow.
What is Business Instant Messaging - Enterprise (IM) Software?
Business Instant Messaging software allows organizations to collaborate, communicate, and share information privately and securely through virtual environments. Business Instant Messaging software combines many different solutions such as messaging, video chatting, file sharing, appointment booking, and web conferencing. Properly deployed, these tools can help boost employee productivity and engagement by providing a shared platform to manage projects, coordinate communication, and seamlessly share and work on documents. When selecting a Business Instant Messaging platform, it is important to understand your business objectives for the software, and how it will support business processes and workflow.
Common Features
Search | File Sharing Collaboration | Instant Messaging | Notifications | Document Collaboration | Cross Platform Support | Integration With Productivity Tools | Granular Access Management | Task Management | Voice and Video Collaboration | Screen Sharing
Buyer’s Guides
2023 Business Instant Messaging - Enterprise Data Quadrant

Data Quadrant
Be confident in your decision, using the SoftwareReviews Data Quadrant Buyer’s Guide.
Explore hundreds of data points, using objective, unbiased customer feedback, in an easy to consume and understand market report.
30+ pages
What Is the Data Quadrant Buyer’s Guide?
The Data Quadrant Buyer's Guide provides a comprehensive evaluation of the top software in the Business Instant Messaging - Enterprise market. Data is collected from real users, meticulously verified, and visualized in easy-to-understand charts and graphs. Each product is compared against the best Business Instant Messaging - Enterprise to create a holistic, unbiased view of the product landscape.
The Data Quadrant Buyer's Guide is a summation of hundreds of data points that gives you a quick snapshot of the market. Use this detailed report to quickly validate your top features and shortlist your top contenders.
For even more detailed reports on individual products, see the Product Reports.
What Do We Measure?
The Data Quadrant measures the complete software experience, comparing both the experience with the software and the relationship with the vendor.
Product Feature & Satisfaction: Satisfaction with the software is measured by combining users’ satisfaction with the top features with the likelihood of users to recommend the software.
Vendor Experience & Capabilities: The vendor experience is calculated using a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) and the working relationship with the vendor (e.g. whether the vendor is trustworthy, respectful, fair).
2023 Business Instant Messaging - Enterprise Emotional Footprint

Emotional Footprint
Gather insight into whether your vendor is going to treat you like a partner using the Emotional Footprint Buyer’s Guide.
Compare critical emotional sentiments to quantify customer experience and compare it against the expected value you’ll receive.
30+ pages
What Is the Emotional Footprint Buyer’s Guide?
The Emotional Footprint Buyer’s Guide captures the overall experience of working with a software vendor and their platform. Organizations increasingly rely on software vendors to be true partners to help improve their operations. The Emotional Footprint helps you understand how you can trust and rely on the vendor to support you through your relationship.
We collect 25 data points outlining that experience, from the initial contracting and negotiation phase, through how they will support you during conflicts, to how their overall product strategy and direction will help you improve. Use this report to understand which vendors focus on building relationships to create a loyal customer base.
What Do We Measure?
The Emotional Diamond helps identify which vendors provide the best overall experience when compared against the perceived value of the software.
Value Index: Software pricing can be complicated and confusing, but knowing if you’re getting business value for the price you're paying is not. The Value Index metric captures users’ satisfaction with their software given the costs.
Net Emotional Footprint: The Net Emotional Footprint measures high-level user sentiment. It aggregates emotional response ratings across 25 provocative questions, creating a powerful indicator of overall user feeling toward the vendor and product.
Top Business Instant Messaging - Enterprise (IM) Software Awards
Next Award: July 2023

Write a review to help crown the next winner in Business Instant Messaging - Enterprise, then follow us on LinkedIn to get notified about the results. For every approved review you will receive some compensation for your time and effort.
Latest Award: January 2023

See the most recent winners of our SoftwareReviews Emotional Footprint Awards. View our Champions and compare top vendors using our free downloadable reports.
Compare Business Instant Messaging - Enterprise (IM) Software
Data QuadrantReport
A thorough evaluation and ranking of all software to compare software across every dimension.
Emotional FootprintReport
A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.
Business Instant Messaging - Enterprise (IM) Software Data Quadrant
30+ pages
What Is the Data Quadrant Buyer's Guide?
The Data Quadrant Buyer's Guide provides a comprehensive evaluation of the top software in the Business Instant Messaging - Enterprise market. Data is collected from real users, meticulously verified and visualized in easy-to-understand charts and graphs. Each product is compared against the best Business Instant Messaging - Enterprise to create a holistic, unbiased view of the product landscape.
The Data Quadrant Buyer's Guide is a summation of hundreds of data points that gives you a quick snapshot of the market. Use this detailed report to quickly validate your top features and shortlist your top contenders.
For even more detailed reports on individual products, see the Product Reports.
What Do We Measure?
The Data Quadrant measures the complete software experience, comparing both the experience with the software and the relationship with the vendor.
Product Feature & Satisfaction: Satisfaction with the software is measured by combining users’ satisfaction with the top features with the likelihood of users to recommend the software.
Vendor Experience & Capabilities: The vendor experience is calculated using a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) and the working relationship with the vendor (e.g. whether the vendor is trustworthy, respectful, fair).
Business Instant Messaging - Enterprise (IM) Software Emotional Footprint
30+ pages
What Is the Emotional Footprint Buyer's Guide?
The Emotional Footprint Buyer’s Guide captures the overall experience of working with a software vendor and their platform. Organizations increasingly rely on software vendors to be true partners to help improve their operations. The Emotional Footprint helps you understand how you can trust and rely on the vendor to support you through your relationship.
We collect 25 data points outlining that experience, from the initial contracting and negotiation phase, though how they will support you during conflicts, to how their overall product strategy and direction will help you improve. Use this report to understand which vendors focus on building relationships to create a loyal customer base.
What Do We Measure?
The Emotional Diamond helps identify which vendors provide the best overall experience when compared against the perceived value of the software.
Value Index: Software pricing can be complicated and confusing, but knowing if you’re getting business value for the price you're paying is not. The Value Index metric captures users’ satisfaction with their software given the costs.
Net Emotional Footprint: The Net Emotional Footprint measures high-level user sentiment. It aggregates emotional response ratings across 25 provocative questions, creating a powerful indicator of overall user feeling toward the vendor and product.