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Home > Categories > Team Messaging and Collaboration

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Team Messaging and Collaboration

Team collaboration software is designed to help people working on a common task to attain their goals. Modern team collaboration software combines messaging (text, voice, video) with file sharing over both public and private networks.

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Latest Research

31
Mar

Author: Thomas Randall (Info~Tech)

On March 30, 2021, HCL Technologies briefed Info-Tech on the roadmap for Connections. For 2021 and 2022, users can expect Connections to have seamless Microsoft 365 integrations, enhanced user experience frameworks, landing pages for user engagement (with tailored notifications and updates), and broader integrations with third-party applications.

26
Feb

Author: Thomas Randall (Info~Tech)

On February 24-25, 2021, Zoho held its annual ZohoDay – a conference aimed at communicating the state of the business and product roadmaps. The event coincided with Zoho’s 25th year as a company, testament to Zoho’s long-term business approach: grow organically, have zero debt, zero external investments, remain cashflow positive, and plow cashflow back into the business and customers.

17
Dec

Author: Thomas Randall (Info~Tech)

This note highlights the top three trends to watch for in the 2021 UCaaS market.

Team Messaging and Collaboration Products

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Samepage

Samepage

Samepage keeps your business teams – employees, consultants, customers, partners, vendors – working smoothly and efficiently. It’s online team collaboration made simple. Combine files, photos, cloud content, maps, videos and team conversation together on one page.

Badge Winner

9.4

Composite Score

9.7

CX Score

+100

Emotional Footprint

93%

Likeliness to Recommend

33

Reviews

Citrix Systems, Inc.

Citrix Podio

Build powerful low-code business solutions to customize work and communication. Communicate, organize and get work done in one place with Citrix Podio. Give your team a tool they’ll love to use. It’s entirely customizable to fit how you run projects most efficiently. Podio transforms your project data into one tool to align all content, conversations, and process into one collaboration point.

8.9

Composite Score

9.2

CX Score

+94

Emotional Footprint

85%

Likeliness to Recommend

11

Reviews

Google

Google Chat

From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.

8.4

Composite Score

8.4

CX Score

+82

Emotional Footprint

87%

Likeliness to Recommend

28

Reviews

Flock

Flock

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

8.4

Composite Score

8.8

CX Score

+93

Emotional Footprint

86%

Likeliness to Recommend

13

Reviews

Cisco Systems

Cisco Webex Teams

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

Badge Winner

8.3

Composite Score

8.9

CX Score

+89

Emotional Footprint

92%

Likeliness to Recommend

218

Reviews

Hive

Hive

Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.

8.3

Composite Score

8.8

CX Score

+93

Emotional Footprint

85%

Likeliness to Recommend

15

Reviews

Microsoft

Microsoft Teams

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

8.1

Composite Score

8.2

CX Score

+80

Emotional Footprint

84%

Likeliness to Recommend

354

Reviews

SAP

SAP Jam Collaboration

Connect your customers, partners, and employees with key information and processes in the cloud – using SAP Jam. This enterprise social collaboration software brings together everything (and everyone) you need to solve problems quickly and drive results. Expedite sales cycles, increase customer and employee engagement, reduce training costs, and more.

7.7

Composite Score

7.9

CX Score

+79

Emotional Footprint

76%

Likeliness to Recommend

59

Reviews

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