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Covers 60 Products
Covers 21 Products
Covers 110 Products
Covers 99 Products
Covers 127 Products
Covers 32 Products
Data quality is paramount. That’s why we bend over backwards to ensure that the data we are collecting
is actually from experienced users, so you can trust it and make decisions with confidence.
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
High-level overall user satisfaction to compare software at a glance.
Ensure you’re getting your money’s worth by comparing the business value delivered to cost.
Understand the capabilities of the vendor across 11 dimensions to compare vendors in the category.
Comprehensive user satisfaction of the product across 11 features to give insight into the software and what it can do.
A comprehensive summary of the software landscape, comparing product satisfaction and vendor experience.
A detailed and unique report across 5 emotional dimensions that capture a powerful indicator of overall user feeling toward the vendor and product.
Good service matters. The last thing you need is to be disrespected by your software vendor, or to get bogged down by their ineptitude or neglect. This section displays data related to quality and effectiveness of service, so you can know wether or not you’ll be treated welll before and after you’ve made the purchase.
Disagreements are inevitable, but knowing your vendor willl handle them responsibly, fairly, and amiably can give you peace of mind. Use the data in this section to understand which vendors will behave professionally when conflict arises.
Negotiation doesn’t have to be adversarial. Both parties are always looking to get the best deal, but finding a vendor who will work with you rather than against makes it more likely you’ll both be happy with the results.
Your vendor’s attitude toward innovation is important; if they aren’t at least keeping pace with market directions and trends, they certainly won’t be enabling you to get ahead.
Software needs to reliably enable your performance and productivity. See which vendors will propel you forward and which will be deadweight you’ll need to carry.
A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.
The industry standard net promoter scorecaptures high level customer loyalty and satisfaction.
See why clients left which vendors and their average increase or decrease in satisfaction with that move.
Comprehensive ratings of the product and vendor, across 11 features and 11 capabilities respectively.
Detailed satisfaction ratings and adoption rates of the software.
Software needs to reliably enable your performance and productivity. See which vendors will propel you forward and which ones will be deadweight you’ll need to carry.