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Create an IT Sourcing Strategy

Increase IT value through insourcing, co-sourcing, and outsourcing.

  • You are being asked to cut costs and outsource the delivery of IT solutions to vendors and aren’t sure where to start.
  • You are also being asked to insource the delivery of IT solutions to gain control over their quality.
  • You are seeing a decline in business stakeholder satisfaction over solutions provided by IT.
  • There has been a change in business direction and you have to re-organize what activities internal IT staff need to focus on, and what needs to be offloaded to vendors.

Our Advice

Critical Insight

  • A sourcing strategy will allow you to re-organize how IT delivers solutions and services in a manner that emphasizes business enablement.
  • A sourcing strategy will provide you and your business stakeholders with a holistic perspective on how IT delivers value to the business through an optimal mix of insourcing, co-sourcing, and outsourcing models.
  • A common approach to sourcing that is grounded in business value will decrease the propensity of shadow IT.

Impact and Result

  • Higher business satisfaction with services and solutions provided by the IT organization.
  • Better relationships with vendors and external partners.
  • Decrease in the total cost attributed to the delivery of IT services.
  • Ability to focus scarce resources on activities deemed to be critical to business success while offloading commodity activities to vendors who specialize in their delivery.

Create an IT Sourcing Strategy Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out how creating a holistic IT sourcing strategy can help your IT organization drive more value at an optimal cost.

2. Assess IT sourcing drivers and constraints

Understand internal and external business drivers, as well as the constraints for the sourcing strategy.

3. Evaluate the current state of sourcing

Identify the current state of sourcing by assessing how IT currently delivers solutions and whether they are delivered effectively.

4. Develop a target state vision

Create a vision for the target state of sourcing that the sourcing strategy will achieve and identify the principles which will guide sourcing decisions.

5. Analyze gaps and define initiatives

Identify the initiatives which will define the sourcing strategy. These initiatives will close the gap between the current and target states of sourcing.

6. Build a roadmap

Create an execution schedule based on a prioritized list of initiatives. Secure approval for the sourcing strategy.

Create an IT Sourcing Strategy preview picture

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 6 touchpoints with our researchers, all included in your membership.

  • Call 1: Determine mandate and scope

    Make the case to garner support for the sourcing strategy project; discuss the project timeline; discuss stakeholder concerns, information needs, and desired uses of the sourcing strategy; discuss the execution and communication needs based on the identified scope.

  • Call 2: Determine drivers and constraints

    Identify key business drivers; discuss critical data sources; identify key external drivers; discuss critical information sources.

  • Call 3: Evaluate the current state of sourcing

    Discuss the complexities of the IT ecosystem with a particular focus on implications on IT sourcing; validate your approach to vendor utilization; discuss your approach to identifying sourcing models; identify the best combination of Info-Tech diagnostic programs and supplementary assessments; identify and assess the necessary data for each focus area.

  • Call 4: Develop a target state vision

    Define your organization’s goals for strategic sourcing; identify your organization’s criteria for sourcing model selection; review the possible target state options for each focus area; evaluate the options using the criteria; establish objectives and measures for the sourcing strategy.

  • Call 5: Analyze gaps and define the initiatives

    Clearly define and communicate the gaps between the current and target states of sourcing; select transition approaches; list of transition initiatives.

  • Call 6: Build a roadmap

    Understand how business priorities and current VM capability maturity will impact the sourcing strategy; determine the most relevant risks and their associated mitigation tactics; identify dependencies and finalize the order of execution of the initiatives.

Author

Emanuel Bursuc

Contributors

  • Dr. Ron Babin, Professor, Ted Rogers School of Management
  • Daniel Bursuc, Senior Manager, Rogers Communications
  • Kal Hjouj, Consultant
  • Bret Naber, CIO, University of Northern Colorado
  • Rick Van Haeften, Director, Australian Catholic University
  • Kevin Vigil, Director of IT, Southwest Care Center
  • Donald Young, Director of IT, Northern Territory Government
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