Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs. The blueprint includes:

  • Structure to create a simplified business case.
  • Use cases to help determine the right type of solution.
  • Sample use cases to help identify which features will support the use case.
  • Sample list of features to help quickly determine requirements.

Create your requirements list quickly to move onto selecting and implementing your ITSM solution.

Also In

IT Service Management Selection Guide

Speed up the process to build your case and select your ITSM solution.

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019