Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs. The blueprint includes:

  • Structure to create a simplified business case.
  • Use cases to help determine the right type of solution.
  • Sample use cases to help identify which features will support the use case.
  • Sample list of features to help quickly determine requirements.

Create your requirements list quickly to move onto selecting and implementing your ITSM solution.

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IT Service Management Selection Guide

Speed up the process to build your case and select your ITSM solution.

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