Create a Service Management Roadmap – Phase 1: Launch Project

Author(s): Tony Denford

This phase will help you build a compelling project charter to gain support for your service management roadmap initiative.

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Thought model representing Create a Service Management Roadmap

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Thought model representing Create a Service Management Roadmap – Phase 2: Assess the Current State

Thought model representing Create a Service Management Roadmap – Phases 1-4

Thought model representing Create a Service Management Roadmap – Phase 4: Build the Roadmap

Thought model representing Create a Service Management Roadmap – Phase 3: Identify the Target State

Thought model representing Service Management Maturity Assessment Tool

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