This blueprint will help you increase the value generated by IT services by following our four-phase methodology:

  • Assess current state
  • Identify gaps between current and target state
  • Assess the value of organizational culture and structure
  • Monitor

Participating members will have an understanding of which necessary steps are required to achieve this long-term objective.

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Create a Service Management Roadmap

Know where you are, where to start, and how to get there.

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