Vendor Evaluations

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Vendor Landscape: Self-Service Kiosks

A dedicated commitment to kiosk technology and service will achieve positive customer experiences that will pay dividends in the long run through increased customer...
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Vendor Landscape: Housekeeping Automation

Embracing an automated approach to improving core housekeeping activities will increase responsiveness and customer service delivered to your guests while paying...
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Select and Implement an IT PPM Solution

Use this blueprint to plan and carry out your PPM solution selection and implementation project. This blueprint will help you choose the solution that is most appropriate...
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Vendor Landscape: Asset & Work Order Management

Organizations needed to start monitoring and managing their assets and work orders more effectively because of improved standards, and higher efficiency needs.

Vendor Landscape: Food & Beverage Point of Sale Solution

A point of sale (POS) solution does much more than facilitate transactions. To ensure operational efficiency and transparency, a POS solution needs advanced reporting,...

Vendor Landscape: Revenue Management Systems

Whether maximizing RevPAR, ADR, BAR, profit, or moving away from Excel & gut instinct, a revenue management system can help you achieve that goal.
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Vendor Landscape: Court & Docket Management System

Automation of court operations is driven by the need to improve communication and ICWA compliance, and as tribes obtain funding from the Office of Tribal Justice Support...

Vendor Landscape: iGaming Platforms

Choosing the right partner is critical when bringing your brick and mortar into the online world.
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Vendor Landscape: Business Intelligence for Gaming, Hospitality, and Leisure

Gaming and Hospitality organizations need a powerful business intelligence solution to drive business insights and performance, guest satisfaction, and cost reductions in...
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Vendor Landscape: CRM Suites for Gaming, Hospitality, and Leisure

Having a well-oiled CRM platform in place is critical for organizations in the gaming, hospitality, and leisure industries to build profitable patron relationships and...
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