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Topics
Service Catalog Extension Project CharterThis deliverable will help you during project launch. It will help document important information and achieve buy-in from key stakeholders. |
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Service Catalog Extension Training DeckThis training deck will help you during the project launch phase. It will help you train project team members on the process for adding technical components to the... |
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Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific TechnologyThis phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog. |
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IT Service CatalogUse this tool to document your user-facing IT services including their technical components. The tool lists sample services as examples. |
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Create an IT View of the Service Catalog – Phase 3: Identify Underpinning ServicesThis phase of the blueprint will introduce a method for finding underpinning supporting technologies and documenting them appropriately for use in the catalog. |
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Create an IT View of the Service Catalog – Phase 4: Determine People & ProcessThis phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with documenting... |
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Service Definitions: Visual RepresentationsThis template will help you understand IT service definitions from a visual perspective. |
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Application Maintenance Release Schedule Presentation TemplateUse this template to effectively communicate, to business stakeholders, your findings and the steps required to improve SLA alignment and successfully complete the project. |
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Data Governance Business Case and Roadmap Presentation TemplateUse this template to communicate program value, challenges, mission and vision of the program, objectives, your comprehensive roadmap to get to the desired state, and... |
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Project Status Report TemplateUse this template as part of your communication plan to document and efficiently communicate data governance program initiatives currently underway, their status, as well... |
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