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Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...
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Use this template to create an IT steering committee charter.
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The IT Manager's role is to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization. This individual will...
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Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider using a Step-by-Step...
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Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...
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If movies and TV are to be believed, the Zombie Apocalypse is inevitable. What will separate the survivors from the victims is how you handle the unrelenting hordes. This...
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Not all information assets are created equal; you need a structured approach to handling your organization’s information assets from creation to destruction that...
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A data center relocation project charter is essential to the planning phase of the project to identify scope and hit the ground running. It lays out important information...
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SMMPs reduce complexity and increase the results of enterprise social media initiatives. SMMPs integrate with a variety of different social media services, including...
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The patch management policy outlines standard application maintenance and patch management practices and responsibilities for identifying and mitigating any system...
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