Tools

Utilities Business Impact Assessment Tool

A tool to estimate and prioritize the downtime impact of IT/OT applications and business processes.

IT/OT Application Heat Map & Processes List

A template aligned to ISA95 to identify the dependent IT and OT applications and business processes.

ICP Workbook

Create a personalized approach to defining your ideal customer profile (ICP), uncover valuable insights to develop a targeted account list (TAL), and measure your marketing...

CX Journey Orchestration Workbook

Map adaptive customer journeys.

Healthcare EHR Evaluation and Scoring Tool

A tool for scoring potential solutions when considering a new EHR system.

Modernize Your Loyalty Program Workbook

Use this workbook to evaluate and prioritize loyalty opportunities and create a clear, phased roadmap that drives cross-functional alignment.

PSO-Specific Data Value Mapping Tool

Give a one-sentence description of what the deliverable will help them do.

NERC CIP Security Compliance Management Tool

Use this tool to consolidate compliance environments, obligations, and controls into one location for efficient implementation and progress tracking.

Data Center Strategy Workbook

A practical, structured, Excel-based assessment tool to evaluate readiness, prioritize workload decisions, and track execution metrics.

Security Steering Committee Charter for Government

Use this tool to formalize the purpose, scope, and authority of the security steering committee.
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