Tools

Develop Your Industry of the Future Report Workbook

This Excel-based workbook guides you to the creation of your Industry of the Future Report in a context that’s uniquely relevant to your organization.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

Service Desk Metrics Workbook

Simplify your service desk metric analysis. Use this tool to define goal and action-oriented metrics and dashboards for your service desk.

The Retail Store of the Future Planning Tool

This Excel tool complements the storyboard by helping retailers capture requirements, use cases, and plan in-store technology initiatives – ultimately narrowing down the...

The Retail Store of the Future Activity Workbook

This supporting activity workbook helps retailers capture and organize outcomes that can be shared with the executive team to support informed decision-making.

Data Capabilities Assessment

A methodical tool to assess your current and target data capability levels.

Target Operating Model Workbook

A comprehensive tool to define your organization’s optimal data operating model.

Transition Readiness Assessment For Canadian Government Tool

This tool helps government CIOs evaluate IT preparedness, identify readiness gaps, and align strategies with new leadership priorities for seamless operational transitions.

Manufacturing Procurement Technology Recommendation Tool

Evaluate your organization’s current procurement capabilities and define a future-ready roadmap.

Requirements Workbook – AI Knowledge Management

Use this tool to document your most important use cases and technical needs, structure vendor conversations, and ensure all responses align with your organization’s KM...
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171
GET HELP
Contact Us