Infrastructure & Operations - Templates & Policies

HAM Roles and Responsibilities Template

Record detailed responsibilities for your hardware asset management practice.

Service Desk Consolidation Communications and Training Plan Template

Use this template to develop a communications plan for your service desk consolidation project.

Service Desk Consolidation Project Charter Template

Use this template to organize the service desk consolidation project and communicate the scope and parameters.

Service Desk Consolidation Strategy Template

Use this template to document the consolidation project’s objectives, current and target state, and transition plan.

Service Desk Consolidation Stakeholder Presentation Template

Use this presentation template to communicate the project to key stakeholders.

Microsoft Teams End-User Satisfaction Survey

Use this survey to capture end user feedback on their collaborative use of Microsoft Teams.

Infrastructure Strategy and Roadmap Report Template

Use this template to create an executive presentation for business stakeholders.

Strategic Roadmap Initiative Template

Use this template to create an impactful one-pager for business stakeholders.

Financial Spend Analysis Template

Envision the future and analyze constraints.

Service Desk Project Summary

Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...
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