Infrastructure & Operations - Templates & Policies

End-User Device Management Standard Operating Procedure

This template, from the blueprints Pave the Road to Unified Endpoint Management and Simplify Remote Deployment With Zero-Touch Provisioning, will help you define the...

Zero-Touch Provisioning and Support Plan

Capture your zero-touch decision points and communicate their benefits to gain buy-in from your business stakeholders.

End-User Device Build Book Template

Document the different standard provisioning packages and device builds for your environment.

Meeting Type Decision Flowchart

Use this decision tool to determine whether to schedule an onsite, virtual, or hybrid meeting.

Checklist: Run a Virtual or Hybrid Meeting

A handy, one-page reference to help your employees run better virtual and hybrid meetings.

AIOps Project Summary Template

Use this template to build your business case and get everyone on board with your AIOps initiative. This template can be used to prepare an executive presentation.

AIOps Communications Plan Template

Communicate your AIOps initiatives to affected stakeholders to get their support.

AIOps RACI Template

Your AIOps project will be more efficient when stakeholders know their roles and responsibilities. Use this RACI chart template to communicate this with them.

Service Configuration Management Roadmap Project Charter Template

A project charter will help you set expectations by documenting project stakeholders and establishing clear project objectives and scope for the project.

Change Management Communications Plan

This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.
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