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Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...
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IT policies are written, approved, signed – and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure &...
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Disaster recovery (DR) is a great use case for kick starting your cloud adoption efforts. Cloud DR can also help you to optimize the on-demand pricing model by storing...
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Regardless of organization size, there are benefits to having an ITSM solution that allows you to mature processes and continually improve your IT Operations practice....
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Data continues to grow at an exponential rate, and your current storage solutions will not meet all your future needs. Info-Tech’s methodology for storage modernization...
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Adopt a continual service improvement mindset and make gradual changes to ticket intake. Focusing on a small number of improvements each quarter will allow you to...
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Now, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, generates actionable...
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Global spend on the cloud is growing. IT asset managers need to learn how to manage utility, not just physical assets.
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This blueprint will help you score quick wins and build a process to manage IT automation.
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Infrastructure leaders are busy. They almost always have more to do than they have time to do, making prioritization a core competency. Info-Tech’s 2020 Infrastructure...
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