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2020 Infrastructure Priorities Report

Doing infrastructure well means doing it differently.

  • Understanding what you should be working on is a challenge when so many initiatives compete for so little time.
  • Separating fluff from real, impactful trends is difficult – and vendors are no help.
  • Articulating how changes in IT impact what Infrastructure needs to work on is a persistent challenge that can make or break the success of initiatives.

Our Advice

Critical Insight

  • The cloud changes how we do IT. The fact that pretty much every IT organization has moved to the cloud has implications for the decisions that infrastructure professionals need to make.
  • An increasingly connected world facilitates the Internet of Things. It requires a modern network and enables automation. It fundamentally alters backup and data protection. Finally, it necessitates multiple cloud providers.

Impact and Result

  • List of top priorities.
  • Impact of top priorities on people, process, and technology.
  • Understanding of how changes in the technology environment impact the way people work.

2020 Infrastructure Priorities Report

Start here – read the Executive Brief

Read our report introduction, which summarizes the priorities and themes that an IT organization should focus on this year.

1. Read the 2020 Infrastructure Priorities Report

Use Info-Tech's 2020 Infrastructure Priorities Report to learn about the five initiatives that IT should prioritize for the coming year.


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Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

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Author(s)

Jeremy Roberts

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