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Many of the organizational changes wrought by COVID-19 are here to stay: enact a plan to adapt to them successfully.
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As the post-pandemic landscape begins to take shape, ensure that IT can effectively prepare and support your employees as they move back into the office. Once the office...
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The concept of distributed trust in technology design has become even more important as mobile contact tracing apps emerge as a tool to help fight COVID-19.
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Use Info-Tech’s Microsoft Teams Cookbook to successfully implement and use Teams. This cookbook includes recipes for IT best practices for governance over Teams rollout...
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Organizations’ collaboration toolsets are increasingly disordered and overburdened. This blueprint aids members in creating a collaboration strategy that categorizes and...
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Use this blueprint to implement or improve your hardware asset management practices, one step at a time.
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With no formal standards in place for managing software, organizations are at risk for costly software audits and poorly executed software spends. Implementing software...
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This blueprint explores the types of collaboration tools available, how this marketspace emerged, and future trends. The Buyer’s Guide offers methods to categorize your...
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The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised benefits, IT needs a...
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Shift left involves shifting ticket resolution from more costly resources to the first line of support and to end users, freeing up resources, reducing costs, and...
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