Operations Management - Tools

Assess your customer's technical requirements as you move through the process of transitioning to a shared services model.

Use this tool to organize and monitor project work on improving your release management practice.

This tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success.

Use this tool to capture your work outputs, define your processes, and track success of the IT automation project.

Use this tool to plan next steps along your IT automation journey.

Use this tool to record gaps and KPIs along with potential initiatives for improvement.

Use this tool to track metrics for continual improvement.

This tool assesses base IT Operations processes prerequisites.

Use this tool to prioritize initiatives, taking into account resourcing capacity.

Determine the best strategy for publishing your disaster recovery plan using this tool.

Shared Services Implementation Assessment Tool Assess your customer's technical requirements as you move through the process of transitioning to a shared services model.
Release Management Project Roadmap Tool Use this tool to organize and monitor project work on improving your release management practice.
Release Management Maturity Assessment This tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success.
IT Automation Worksheet Use this tool to capture your work outputs, define your processes, and track success of the IT automation project.
IT Automation Roadmap Use this tool to plan next steps along your IT automation journey.
IT Operations Center Gap and Initiative Tracker Use this tool to record gaps and KPIs along with potential initiatives for improvement.
IT Operations Center Continual Improvement Tracker Use this tool to track metrics for continual improvement.
IT Operations Center Prerequisites Assessment Tool This tool assesses base IT Operations processes prerequisites.
IT Operations Center Initiative Prioritization Tool Use this tool to prioritize initiatives, taking into account resourcing capacity.
DRP Publishing and Document Management Solution Evaluation Tool Determine the best strategy for publishing your disaster recovery plan using this tool.

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