Operations Management - Tools

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Release Management Project Roadmap Tool Use this tool to organize and monitor project work on improving your release management practice.
Release Management Maturity Assessment This tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success.
IT Automation Worksheet Use this tool to capture your work outputs, define your processes, and track success of the IT automation project.
IT Automation Roadmap Use this tool to plan next steps along your IT automation journey.
IT Operations Center Initiative Prioritization Tool Use this tool to prioritize initiatives, taking into account resourcing capacity.
IT Operations Center Prerequisites Assessment Tool This tool assesses base IT Operations processes prerequisites.
IT Operations Center Continual Improvement Tracker Use this tool to track metrics for continual improvement.
IT Operations Center Gap and Initiative Tracker Use this tool to record gaps and KPIs along with potential initiatives for improvement.
DRP Publishing and Document Management Solution Evaluation Tool Determine the best strategy for publishing your disaster recovery plan using this tool.
Incident Severity Assessment Tool Use this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower...