Operations Management - Tools
Topics
Types of Content
Infra & Ops Metrics Definition TemplateThis template will provide the means to track data on each metric that enables full lifecycle management. |
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Infra & Ops Metrics Tracking and Reporting ToolLeverage this tool as a reporting template. |
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Release and Deployment Management Gap Analysis ToolThis tool will generate a gap analysis, and provide recommendations to help you achieve your target state. Use these results to target your investment in release and... |
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Release Management Maturity AssessmentThis tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success. |
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Change Management Maturity Assessment ToolThis tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes. |
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Change Management Metrics ToolThis tool is designed to help organizations record and track key metrics related to change management. |
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DRP Publishing and Document Management Solution Evaluation ToolDetermine the best strategy for publishing your disaster recovery plan using this tool. |
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IT Operations Center Prerequisites Assessment ToolThis tool assesses base IT Operations processes prerequisites. |
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Service Desk SLA Metrics Tracking TemplateEstablish a framework to collect the necessary metrics to properly evaluate current service desk service levels. |
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IT Operations Center Continual Improvement TrackerUse this tool to track metrics for continual improvement. |
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