Operations Management - Storyboard
Topics
Types of Content
Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot ProjectIdentify the benefits of an SLA. Identify the pilot project. Create the pilot project charter. |
|
Improve IT-Business Alignment Through an Internal SLA – Phases 1-3Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps. |
|
