Operations Management - Storyboard
Topics
Types of Content
Take Control of Infrastructure and Operations Metrics – Phases 1-2Measuring business value provided by IT is very challenging. This blueprint will help you achieve a clear metrics project by following our two-phase methodology: assess... |
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Optimize IT Change Management – Phases 1-4Use this blueprint to help you assess gaps in your change management practice, create standardized processes, reduce risk, and implement the project effectively. |
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Optimize the IT Operations Center – Lightning Phase: Pluck Low-Hanging Fruit for Quick WinsThis phase of the blueprint, Optimize the IT Operations Center, will help you get quick wins to demonstrate early value for investments in IT Operations. |
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Develop Infrastructure & Operations Policies and Procedures – Phase 3: Document Effective ProceduresThis phase of the blueprint Develop Infrastructure & Operations Policies and Procedures will help you document effective procedures to support policies. |
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Build a Continual Improvement Program StoryboardThis storyboard will help you craft a continual improvement register and a workflow to ensure sustained service improvement that fulfills ongoing increases in stakeholder... |
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Develop an IT Infrastructure Services Playbook – Phases 1-3This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet. |
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Stabilize Release and Deployment Management – Phases 1-4Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your release... |
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Implement Infrastructure Shared Services – Phases 1-3It looks advantageous to share services that are unanimously used throughout the organization. Identifying core services, assessing risks, and communicating with key... |
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Deploy AIOps to Improve IT Operations – Phases 1-3This research will help you assess your readiness to deploy AIOps, shortlist use cases for implementation, and build an AIOps proof of concept. |
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Improve IT-Business Alignment Through an Internal SLA – Phases 1-3Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps. |
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