Optimize the IT Operations Center – Phase 3: Assess Gaps and Prioritize Initiatives

Author(s): Derek Shank

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Assess your current pain points and prioritize initiatives for improvement. This phase will take you through the following activities:

  • Assess current gaps.
  • Identify pain points.
  • Devise initiatives for improvement.
  • Prioritize initiatives, taking into account impact and available resources.

Use this phase as part of the full blueprint, Optimize the IT Operations Center.

View the Complete Blueprint:

Optimize the IT Operations Center

Stop burning budget on non-value adding activities.

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