I&O Process Management
Topics
Types of Content
Reduce Shadow IT With a Service Request CatalogAs the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to... |
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Reduce Shadow IT With a Service Request Catalog StoryboardUse this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -... |
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Reduce Shadow IT with a Service Request Catalog Communications TemplateUse this template to create a presentation and communications plan for launching the new service and service request catalog. |
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Application PortfolioUse this template as a starting point to create an application portfolio and request catalog. |
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Service Request WorkflowsUse this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog. |
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Embrace the Inevitability of MulticloudFor many businesses, one of the key benefits of the cloud ecosystem is enabling choice for different users, groups, and projects in the organization. But this means... |
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Embrace the Inevitability of Multicloud StoryboardFor many businesses, one of the key benefits of the cloud ecosystem is enabling choice for different users, groups, and projects in the organization. But this means... |
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ITAM Vendor Evaluation WorkbookDefine ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation. |
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Change Management Standard Operating ProcedureThis template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively. |
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Align Projects With the IT Change LifecycleMisalignment between IT change management and project management leads to headaches for both practices. IT leaders must involve project management throughout the change... |
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