The purpose of this Standard Operating Procedure is to ensure that the entire Change Management Team is aware of the goals, objectives, roles, and procedures involved in every process applied throughout the lifecycle of a change. This document will serve as a best-practice guide and can be used to train new staff who will be involved in Change Management.
This template includes Standard Operating Procedures for all phases of the Change Management process:
- Submitting change requests
- Categorizing changes
- Assessing changes
- Planning for changes
- Testing changes
- Evaluating changes
- Approving changes
- Reviewing deployed changes
- Reporting Change Management metrics
This document covers the entirety of the Change Management process, and can be easily customized. The blueprint, Optimize the Change Management Process, will guide you in formalizing this Standard Operating Procedure and adapting it for your organization.