Continual Improvement Workflow

This is a sample workflow that you can use as a starting point for building a process for continual improvement.

Continual Improvement Register

This tool is a structured document to help you outline improvement initiatives, prioritize them, and build a dashboard to streamline tracking.

Build a Continual Improvement Program

Leverage these materials to build a plan for providing high-quality services and products that are aligned with ongoing increases in your stakeholder expectations. In this...

Configuration Management Policy

Use this template to build a policy for the configuration management program.

Build a Continual Improvement Program Storyboard

This storyboard will help you craft a continual improvement register and a workflow to ensure sustained service improvement that fulfills ongoing increases in stakeholder...

Scale Up vs. Scale Out TCO Tool

The Scale Up vs. Scale Out TCO Tool provides organizations with a framework for TCO.

z/Series Modernization and Migration

It seems like anytime there’s a new CIO who is not from the mainframe world there is immediate pressure to get off this platform. However, just as there is a high financial...

z/Series Modernization and Migration Storyboard

It seems like anytime there’s a new CIO who is not from the mainframe world there is immediate pressure to get off this platform. You need to truly understand the scale and...

Design Your Cloud Operations

Assess your current cloud maturity and your readiness and fit for new ways of working involved in cloud operations. Design a cloud operations organizational framework...

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Problem Management SOP

Use this template to record the key details required for effective problem management – both proactive and reactive. Outline a problem management workflow, record the...

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