Audit Defense Maturity Assessment Tool

This template will examine the maturity of your current audit preparedness and software asset management practices.

ITAM Vendor Shortlist Tool

Use this shortlist tool to compare ITAM vendors with weightings that meet your solution requirements.

Infrastructure Roadmap Technology Assessment Tool

This tool evaluates new technologies for inclusion on the roadmap.

Standard Operating Procedures Project Roadmap Tool

Document and prioritize projects and initiatives that will meet gaps in current SOPs.

Effective Licensing Position Tool

This template will help you create an effective licensing position and determine your compliance position.

Audit Defense Readiness Assessment

This template will provide you with a checklist to ensure all appropriate tasks have been completed.

Internal SLA Maturity Scorecard Tool

Create a roadmap of your overall service maturity, and leverage recommendations to get you where you want to go.

Improve IT Operations Management Current State Assessment

Use the Current State Assessment tool to determine your organization's capability level with respect to each of the functional areas of IT operations management.

Service Desk SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.

Service Catalog SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current service catalog service levels.
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VL Methodology