An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...
|
|
This template is designed to help service managers kick-start the standardization of service desk processes.
|
|
This blueprint is specifically crafted for the small enterprise to help them assess their current maturity around the key components of Data Governance, set goals for the...
|
|
Data is changing the manufacturing industry. Organizations are harnessing data insights to improve operational efficiency, supply chain and logistics, customer intimacy,...
|
|
Read our concise Executive Brief to find out how to write better policies that mitigate the risks you care about and get the business to follow them, review Info-Tech’s...
|
|
Organizations need to be proactive in identifying how business changes and new technologies will impact their business in order to successfully manage policies. They need...
|
|
This phase of the blueprint, Draft & Implement, will help you use input from key stakeholders to write clear, consistent, and concise policies that people will actually...
|
|
This phase of the blueprint, Monitor, Enforce, Revise, will help you use your policies to create a compliance culture in your organization, set KPIs, and track policy...
|
|
This phase of the blueprint, Assess, will help you assess your risk landscape and design a plan to update your policy network based on your most critical risks.
|
|
Use the RACI chart in this tool to establish the roles responsible for tasks within your policy management function.
|
|