Responsive Portfolio Management: Take a Page From the Teacher’s Lesson Book

When a PMO attempts to implement a new resource management strategy, the response from employees, who assume they are going to be downsized, cut, reallocated, or...

Gamify Your LMS Implementation to Ease the Pains of Organizational Change

Generate buy-in when introducing organizational change and new technological infrastructure in higher education by gamifying your LMS and its associated training program.

An Obituary for Central IT Teams

IT organizations have to reinvent themselves and redesign their IT operating models to help leverage technology that has a competitive differentiator. The most...

Increase Security Detection and Response Capabilities for Higher Education

CISOs of higher education institutions need an undergrad in security prevention but a master’s in detection and response.

Establish Guiding Principles for Social Media

Social media is a powerful avenue for engaging prospective students, current students, and alumni. Understand the major use cases for social media in higher education and...

A Business Case for a Business Case That Will Get Used, Even If It Doesn’t Today

Start small and simple to show value in knowing the value of projects. Buy-in will then follow.

Project Status: Red, Yellow, Green, or Greige?

We’ve had a lot of debate about how to define a “red” project or a “yellow” project. It usually comes down to the discussion about what action should be taken, or perhaps...

Technology in Schools: No Student Left Behind

To keep costs down while providing the required level of education through the use of technology, many schools have introduced the idea of permitting students to bring...

Drive Recruitment and Retention and Improve Student Success in Higher Education by Leveraging Data and Predictive Analytics

In the face of continuously changing business models, organizations of today are turning to data for leveraging insights to help drive decision making and for achieving...

If You Need to Know What University IT Services Are Like, Ask a Student

Students are among the heaviest users of university IT services but they are notoriously difficult to engage. Design an end-user satisfaction survey that overcomes the...
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