Office of the CIO Template

This template is to support the planning of an organization structure for the office of the CIO.

Make the Most of Your Service Desk Software: Lessons From Higher Education (Part 4)

This fourth note in a series examining challenges that prevent higher-education clients from taking full advantage of their service desk software focuses on frustrations...

Leverage Security Awareness and Training in Higher Education

Higher education institutions, like many of today’s organizations, are rushing to secure their systems from outside attacks. Unfortunately, recent studies indicate that a...

The Future Role of AI in Fact Checking

In a recent project, we looked at blockchain startup Trive and its pursuit of a fact-checking truth database. It seems obvious and likely that competition will spring up....

Industry Reference Architecture for Higher Education

An industry reference architecture is comprised of tools, templates, and a validated view of higher education business capabilities that help CIOs and higher education...

Microsoft’s Ignite Announcements Take Direct Aim at the Competition

Microsoft’s Ignite conference speaks to enterprise developers and IT teams, and this year’s event is making waves with a slew of new product announcements aimed squarely...

The Risk of Underinvesting in Project Risk

Economically, the only way to justify spending on project risk mitigation is to invest at least enough to understand the worst risks that need to be avoided. To make...

Get a Security Incident Response Plan on Your Syllabus

Educational institutions are a sweet spot as valuable, yet vulnerable, targets for cybercrime. Taking time to prepare formally for responding to security incidents will...

Higher Education IT Management & Governance Benchmarking Report

Higher Education IT Management & Governance Benchmarking Report

Higher Education Strategic Trends Report: New Workplace/New Learning Space

The way in which we teach, learn and work is evolving, and IT needs to keep abreast of the changes in technology and preferences.
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