Trial lock

This content is not available with your current subscription.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to learn more about gaining access to Higher Education.

Contact Your Representative or Call: 1-888-670-8889 (US) or 1-844-618-3192 (CAN)

Date published:


IT organizations have to reinvent themselves and redesign their IT operating models to help leverage technology that has a competitive differentiator. The most fundamental aspect to IT operating model design is to identify services that are to be standardized vs. locally optimized. These service expectations will drive the governance, process, and team structures of the IT operating model.
  • Gopi Bheemavarapu