Performance Measurement

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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phases 1-4 This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality Program Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.
Quality Management Program Charter Use this template to document your quality management program strategy.
Quality Management Capability Assessment and Planning Tool Assess your current quality management maturity.
Quality Management Roadmap Use this template to keep track of quality management initiatives.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality Program Build program requirements and design standard templates that will unite IT quality.
Quality Management Review Template Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.
Quality Management Dashboard Template Use this dashboard to track your quality management metrics.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality Program Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.
Quality Management Communication Plan Template Use this template to plan your communications throughout your program implementation.

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